Customer Ratings & Reviews
- Model:
- 77-56687
- SKU:
- 6028008
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Symmetry Series Case's protection, fit, and ease of use, frequently citing its lightweight design and good value. Many appreciate the case's slim profile and effective grip. While some users noted that the case may yellow over time and is not completely scratch-resistant, the positive feedback on protection and overall quality outweighs these concerns.
This summary was generated by AI based on customer reviews.
Cant take screenshots
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I try to screenshot something and use the button on the right of my phone it doesnt press down which makes my screen lock then I have to unlock it again with my pass code and try again several times before it works.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Bruss,
Our protection is pretty tough, but we apologize that the buttons on this Symmetry series are acting a little more stubborn than usual! Not to worry - after some consistent time and use, they should start to move more comfortably. If you have any additional questions or comments, please feel welcome to call our reliable representatives at 1-855-688-7269. They're always happy to provide assistance!
Best,
OtterBox Customer Service Team
Not as good as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must say that I'm not a big fan of the clear cases for iPhones.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi AlexD,
We're so sorry to hear that the future of this Symmetry series is looking a little cloudy! What exactly about the case is giving you pause? Our friendly Otters would love to grab a few more details to see how we can help, so please feel welcome to give them a call at 1-855-688-7269. They'll be more than happy to provide any further assistance!
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Unbelivable protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I travel a lot for work and unfortunately left my phone on top of my truck one day. I was able to recover my phone thanks to the find my iphone function and was even more surprised that it was not crack and functioning seeing as it had gone flying off a truck going 45 mph. The hard cover of the case was no where to be found but it had done its job gladly bying a replacement.
I would recommend this to a friend Nope
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design equals zero protection. Easily chipped when dropped. Cheaper products with lesser name offer superior options. Don’t pay for this,
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the damage to your Symmetry Series case! We appreciate your feedback about the chips you're seeing with your case, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Phone Case
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk! This phone case fell apart in less than a year and never really stayed on correctly in the first place. This was not up to OtterBox standards.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the damage to your Symmetry Series case! The good news is, we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get you set up with a replacement case.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
No need for Apple Care
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this case on my phone since the day I bought it (2-ish years ago) and have never taken it off (besides for cleaning once in a while) or even bought a new case. I LOVE this case. I've dropped my phone onto concrete I don't know how many times but the phone still looks great! Pair this with a tempered glass protector and you're good to go. The heighten edges really save the screen and with the countless number of times I've dropped my phone, only the protector has cracked, not the phone. The only downside (and why it's not a 5) is that dust really gets stuck near the camera and the speaker/charging port. Just preordered the XS and I'm going to be buying this case again!!
I would recommend this to a friend Scratches too easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a clear case for my iPhone. I thought this would be the best choice but unfortunately it scratched way too easily and I had to get a more durable case for the longevity of my iPhone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi LordPower,
We apologize that this Symmetry series didn't fulfill all of your case hopes and dreams! We definitely understand why seeing scratches on a brand-new case would be disappointing, but we're also glad that the unit did its job and kept your iPhone safe from the same fate. Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll be thrilled to set you up with a sleek new warranty replacement!
Regards,
OtterBox Customer Service Team
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item says it doesn’t yellow or scratch but it does, I also thought it would protect a phone from damage when dropped but it didn’t.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Tiny,
We're genuinely sorry to hear that your iPhone retained detrimental damage while under the watchful protection of this Symmetry series! We truly put forth every effort possible in our testing and engineering processes to ensure maximum device protection, but unfortunately, every drop is subject to a number of different dynamics and variables, some of which are beyond our control. In the end, we are unable to guarantee that every single risk is eliminated through the use of our products.
Although our warranty does not extend to the Apple device itself, we would still love to set you up with a brand-new OtterBox since it sounds like your current one is facing some cosmetic complications. Please feel welcome to contact our friendly representatives at 1-855-688-7269, and they'll gladly get a warranty claim started for you.
Sincerely,
OtterBox Customer Service Team
I Didn't Buy This!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have the wrong person, I didn't buy this!!!! I can't review this because it wasn't me!
No, I would not recommend this to a friendTrash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was used. And very dirty. Tried to get a refund nobody every replied to me fcky’all
No, I would not recommend this to a friendiPhone 7 otter box phone case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for a gift. It came very quickly in the mail. Nice quality.
I would recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Bulk
Best brand for all phones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simply the best brand to buy for the most projection without the bulk.
I would recommend this to a friend I have an SE 2nd generation and it didn’t fit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good . It is not as advertised. Couldn’t use it at all
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We'd certainly love to hear some more feedback about the experience you've been having with your OtterBox. Please reach out to our Customer Service Team with your thoughts, here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Only back cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed though this was s full case not just a protective back cover
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there JT236,
We apologize for any miscommunication regarding the Symmetry's style! This particular case is one of our slimmer designs, and is intentionally built for pocket-friendly protection. However, if you're looking for something a little more rugged, we might suggest our Defender series, which completely encompasses the phone with a built-in screen protector. Feel free to check it out via the link below, and if you have any questions, please direct them to our awesome Otters at 1-855-688-7269!
https://www.bestbuy.com/site/otterbox-defender-series-case-for-apple-iphone-7-and-8-purple-nebula/6144007.p?skuId=6144007
Sincerely,
OtterBox Customer Service Team
blah
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it gets dirty and make it look ugly don’t get it. buy something else
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi eddie,
'Dirty' and 'ugly' weren't exactly the descriptions we were going for with this Symmetry series! We apologize that your current case isn't measuring up to expectations so far, and our playful Otters are standing on the sidelines, ready to jump into a warranty claim. Please feel welcome to give them a call at 1-855-688-7269, and they'll send you a brand-new replacement case that is anything but 'blah!'
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
The only case I will buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case has saved my phone on multiple occasions. Dropped both on blacktop and tile, no damage to my phone. After using the case for 2 years straight it has a few scratches on the corners but overall amazing quality. I have the black case and it has held up very good.
I would recommend this to a friend - Pros mentioned:Protection
Great Phone Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. It protects my phone so well. I would highly recommend it.
I would recommend this to a friend - Pros mentioned:Fit
Al G. Bell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case that fits like a glove. Superb value.
I would recommend this to a friend - Pros mentioned:Case quality
Otterbox
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price , Nice color and the protector with have the otterbox case
I would recommend this to a friend - Pros mentioned:Protection
Amazing case!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing case. Light weight yet extremely sturdy and protects the phone from many drops. Would definitely buy again.
I would recommend this to a friend