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Customer Ratings & Reviews

Your price for this item is $19.99
The comparable value price is $59.99

Customer reviews

Rating 4.5 out of 5 stars with 253 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-253 of 253 reviews
  • Rated 2 out of 5 stars

    Cute but not durable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stains too easily. Had the case for about a month, I clean it often and it’s already yellow at the edges.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Cynthia! We are so sorry that you are experiencing a discoloration issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Phone cracked despite the case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is not effective. My daughter dropped her phone, and while the case remained undamaged, the back of the phone cracked.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case. OtterBox

  • Rated 1 out of 5 stars

    Won't protect the phone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case did not protect the iphone. 1 accidental drop and the whole back of the phone was smashed.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 1 out of 5 stars

    Avoid this case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this is a otterbox case it does not live up to its name my phone fell about 2 feet and my screen protector shattered because the case isn’t tight enough on the phone and it slid out on impact

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Jose! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Case didn’t fit couldn’t return

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible didn’t fit and they wouldn’t let me return it. Associate said it would fit and in a rush, I didn’t notice so I threw it away. Waste of time and money.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! If you still have access to the case please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Not worth the cost, does not protect phone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case will not keep an IPhone from breaking.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Kelly! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 1 out of 5 stars

    Phone fell right out!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone fell right out and my screen and phone are now damaged!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced an issue. The Symmetry Series case is a one piece case, but is designed to fit your device snugly. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 1 out of 5 stars

    Iphone case15 plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone case is loose and really expensive. I dont recommend it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, David! We are so sorry to hear you are experiencing an issue with your case being loose. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Back of the phone still cracked with fall

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 1 out of 5 stars

    i phone cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox I purchased is not a snug fit for 15 plus

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Mary! We are so sorry to hear that you are experiencing a fit issue with your case. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and amazing. This brand never disappoints. The safe mag help with charging perfect color. It goes with any phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product very strong absorbing shocks. Give it ashot

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive had this case for less than two months and my phone is cracked in two different places. otterbox is not what it used to be. dont waste your money

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello!
      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox