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Customer reviews

Rating 4.4 out of 5 stars with 106 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-106 of 106 reviews
  • Rated 1 out of 5 stars

    iPhone 15 back cracked with this case .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped my phone from my lap and it cracked the back of my phone . Absolutely ridiculous , I used otterbox all my life now I am done with this company . I will make sure everyone I know over my media it’s aware of this this case .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cute but not durable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stains too easily. Had the case for about a month, I clean it often and it’s already yellow at the edges.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Cynthia! We are so sorry that you are experiencing a discoloration issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Not worth the cost, does not protect phone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case will not keep an IPhone from breaking.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Kelly! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 1 out of 5 stars

    Phone fell right out!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone fell right out and my screen and phone are now damaged!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced an issue. The Symmetry Series case is a one piece case, but is designed to fit your device snugly. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 5 out of 5 stars

    Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product very strong absorbing shocks. Give it ashot

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive had this case for less than two months and my phone is cracked in two different places. otterbox is not what it used to be. dont waste your money

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello!
      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox