Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 106 reviews
(106 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
iPhone 15 back cracked with this case .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dropped my phone from my lap and it cracked the back of my phone . Absolutely ridiculous , I used otterbox all my life now I am done with this company . I will make sure everyone I know over my media it’s aware of this this case .
This review is from OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Plus and Apple iPhone 14 Plus - Stardust
No, I would not recommend this to a friendRated 2 out of 5 stars
Cute but not durable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stains too easily. Had the case for about a month, I clean it often and it’s already yellow at the edges.
This review is from OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Plus and Apple iPhone 14 Plus - Stardust
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Cynthia! We are so sorry that you are experiencing a discoloration issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Rated 1 out of 5 stars
Not worth the cost, does not protect phone.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case will not keep an IPhone from breaking.
This review is from OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Plus and Apple iPhone 14 Plus - Stardust
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Kelly! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Rated 1 out of 5 stars
Phone fell right out!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone fell right out and my screen and phone are now damaged!
This review is from OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Plus and Apple iPhone 14 Plus - Stardust
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced an issue. The Symmetry Series case is a one piece case, but is designed to fit your device snugly. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Rated 5 out of 5 stars
Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product very strong absorbing shocks. Give it ashot
This review is from OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Plus and Apple iPhone 14 Plus - Stardust
I would recommend this to a friendRated 1 out of 5 stars
sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ive had this case for less than two months and my phone is cracked in two different places. otterbox is not what it used to be. dont waste your money
This review is from OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Plus and Apple iPhone 14 Plus - Stardust
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello!
We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.


