Customer Ratings & Reviews
- Model:
- 77-93060
- SKU:
- 6548564
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Plus and Apple iPhone 14 Plus, particularly its protective qualities and comfortable fit. The case's MagSafe compatibility and overall quality are also appreciated, along with its design and transparency. However, some customers have expressed concerns about the color changing over time and the price point, while others find the case to not be as bulky as other options.
This summary was generated by AI based on customer reviews.
Really bad quality control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife tired 2 different cases and the first one had the volume down button not cut in the right spot the second one had the power button cut in the wring place making the them mushy and will break your phone over time very disappointing coming from otterbox
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Bradley! We are so sorry to hear you experienced an issue with your cases. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Loose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is loose at the top, so it slips off very easily.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
iPhone 15 back cracked with this case .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dropped my phone from my lap and it cracked the back of my phone . Absolutely ridiculous , I used otterbox all my life now I am done with this company . I will make sure everyone I know over my media it’s aware of this this case .
No, I would not recommend this to a friendIt’s ok for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So my wife got this case and been having issues with it so far look nice though
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so glad your wife is enjoying the look of the case, but are so sorry to hear she has been having issues with the case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Glitter Otter box case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is pretty, although, it is a little flimsy and debris has been able to get into the case.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Gabrielle! We hope you continue to enjoy the great features and look of the Symmetry Series case. Should debris get into the case, it was designed to be easy to remove and one may wipe the case with a damp cloth with a mild soap to remove the debris. Please reach out to our CS Team by phone or via chat if additional questions arise and we would be happy to help!
Misleading
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very clear this was the case for the pro and showed up in the search when I was looking for an iPhone 16 case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
- Cons mentioned:Color
Yellowing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good case, but it yellows in less then a month, it looks bad.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Erik! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
OtterBox Symmetry case review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is okay. It does feel like it will crack every time I hold it. Could be thicker.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Eileen! We hope that the sleek and protective nature of the Symmetry Series case is something you enjoy with time and use. If questions or needs arise associated with your case, please reach out to our CS Team by phone or via chat, and we are happy to help with this!
No good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good no recommend no buy again no see it …………..,,
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
- Cons mentioned:Color
Discolors very easily
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the case less than ma month ago and it has already discolored tremendously. Totally not worth $50
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Marissa! We are so sorry to hear that you have experienced a discoloration issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation via warranty replacement!
False, doesn't last long.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two months this also died on me. Again not sure what happen, it somewhat protected my phone. But, failed to last if it's a "OtterBox" it's supposed to last a life time. That's what it says on the box.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Cute but not durable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stains too easily. Had the case for about a month, I clean it often and it’s already yellow at the edges.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Cynthia! We are so sorry that you are experiencing a discoloration issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Phone cracked despite the case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is not effective. My daughter dropped her phone, and while the case remained undamaged, the back of the phone cracked.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case.
Avoid this case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this is a otterbox case it does not live up to its name my phone fell about 2 feet and my screen protector shattered because the case isn’t tight enough on the phone and it slid out on impact
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Jose! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Case didn’t fit couldn’t return
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible didn’t fit and they wouldn’t let me return it. Associate said it would fit and in a rush, I didn’t notice so I threw it away. Waste of time and money.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! If you still have access to the case please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Won't protect the phone.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case did not protect the iphone. 1 accidental drop and the whole back of the phone was smashed.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Not worth the cost, does not protect phone.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case will not keep an IPhone from breaking.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Kelly! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Phone fell right out!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone fell right out and my screen and phone are now damaged!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced an issue. The Symmetry Series case is a one piece case, but is designed to fit your device snugly. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Iphone case15 plus
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Iphone case is loose and really expensive. I dont recommend it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, David! We are so sorry to hear you are experiencing an issue with your case being loose. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Do not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Back of the phone still cracked with fall
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.