Customer Ratings & Reviews
- Model:
- 77-93024
- SKU:
- 6548575
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Symmetry Series Hard Shell for MagSafe for Apple iPhone 15 Pro, highlighting its protective qualities and excellent fit. Users appreciate the responsive MagSafe functionality, the quality of the case, and its appealing design. However, some customers have reported issues with the case's color changing after a few weeks of use.
This summary was generated by AI based on customer reviews.
OtterBox hard shell for iPhone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe the otterbox hard shel was purchased by my dad for my niece for her new iPhone.
I would recommend this to a friendIts okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its cute, comfortable, and basic. I feel like theres not much protection on the camera area. The case stains/ gets dirty quick.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Becca! We apologize that you are experiencing a discoloration issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Not for protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty design. But symmetry series not good enough for protection. Dropped twice and proctection film broke both of times.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you have experienced an issue with your case. If the screen protector is one of our products, we are happy to assist with that. Please know in regard to the case, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this need and/or any questions or concerns you may have.
Volume button issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a good case overall. My only issue is the voulme up button doesnt move as well as the otheres do
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that the volume up button on your case is proving to be difficult and frustrating. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Not worth price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an overpriced product. I feel like everyone should stay away from overpriced placed. It’s ridiculous and out of control. Buy direct products from china and Mexico for few dollars and have same quality and ratings.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope you enjoy your Symmetry Series case! Please reach out to our CS Team by phone or via chat should any product questions or concerns arise, as we are always happy to help!
dam magsafe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just wish they could have made the magsafe invisible or something
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope you enjoy the amazing capabilities and protection of this case. Should any questions or concerns arise regarding the case, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
- Cons mentioned:Color
Turning Brown
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case began changing color after a few weeks. The edges have become brown causing the case to look extremely dirty at all times.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you have experienced a discoloration with your Dawn Floral case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
SAD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think Best Buys have falling down on customer service not Anough employees. I use to like shopping there known it just upsets me
No, I would not recommend this to a friendGot yellow in 1 week
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case, however yelliwing occured within a week. Not to happy my new phone looks old. Not worth it even on sale.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Nery! We are so sorry to hear that you have experienced a discoloration issue with your Symmetry Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Volume buttons are hard to press
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume buttons were rigid and wouldnt engage the volume buttons on the iphone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Jess! We are so sorry to hear you are experiencing an issue with the buttons on your Symmetry Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Magnets how do they work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone falls out of case over time and magnets fall out as well.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Alex! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing product that I would recommend to everyone I know
I would recommend this to a friend- Pros mentioned:Protection
Discreet protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not too bulky but very protective. I have dropped my phone several times with no issue. I just turned in my iPhone 11 and it looked brand new after using the same case style for 4 years.
I would recommend this to a friend - Pros mentioned:Magsafe
Strong and Clear!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very strong and stays clear (doesn't yellow)! MagSafe is also very responsive.
I would recommend this to a friend Great case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case ands great price. No problem picking up the item at the store.
I would recommend this to a friendPhone cover
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Puchase this phone cover at Best Buy. This cover is durable and strong.I love it.
I would recommend this to a friend- Cons mentioned:Color
Browns quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case turned brown around the edges within a few days of putting it on my phone. It also slips off sometimes. I’ve used an otterbox for my phone since like 2016 but this one is not nearly the same quality.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Nikki! We are so sorry you experienced a discoloration issue with your case and there is some looseness as well. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!