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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 135 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-135 of 135 reviews
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. The magnet seemed to be the strongest and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it deeply, I aways had OtterBox cases cause of their qualities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Compact, fast and great storage. Just bought another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for iPhone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Otter product that is sleek and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart, Simple, Ergonomic and safe better than other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Celular cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, resistant. Good choice . Good price. Best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    otterbox for the apple 15 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding product, and would recommend it to family and friends.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I take the case off the MagSafe ring and bottom magnet piece come off. Poorly glued I guess.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello John! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of the symmetry cases but this one has been disappointing. Volume buttons lose all tactile feel and it’s hard to tell if you pushed the button or not.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you have experienced an issue with the tactile nature of the buttons on your Symmetry Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Bad Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case buried my phone buttons. Must get refund or credit.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist! OtterBox

  • Rated 3 out of 5 stars

    Too bulky.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little to bulky and slippery for my liking. Its a well built case but like a mention its not for me.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We do hope that over time you come to love your Defender Series Pro Case and all the rugged protection it offers! If you ever do have problems with that case we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Over bloated prices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too expensive!….that was a rip-off, taking undue advantage of unsuspecting customers. I saw the same thing for a fraction of what I paid

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Remy! We hope that with time and use your case grows on you and you enjoy the great protection it has to offer. Included in the purchase is our limited lifetime warranty, so if you have any questions or issues, please do not hesitate to reach out to our Customer Service Team as we are more than happy to help! OtterBox

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pops off. I would not recommend this product for anyone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Ames! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Perfect case!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and stylish while also being protective! Otterbox cases never dissapoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good case for iPhone 15 Pro Max. Works well.

    I would recommend this to a friend