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Customer Ratings & Reviews

Your price for this item is $9.99
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The comparable value price is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 202 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers have good things to say about the Symmetry Series Hard Shell case's protection and fit, with many praising how well it protects their iPhone 15 Pro Max and how perfectly it fits the phone. The case's grip and lightweight design also receive positive feedback, along with comments on its attractive colors and ease of use. While some find the case slightly bulky, most appreciate that it doesn't add excessive weight or size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 202 reviews
  • Rated 5 out of 5 stars

    Otter box case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and has withstood a puppy chewing on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for iPhone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Otter product that is sleek and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart, Simple, Ergonomic and safe better than other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Celular cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, resistant. Good choice . Good price. Best

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of the symmetry cases but this one has been disappointing. Volume buttons lose all tactile feel and it’s hard to tell if you pushed the button or not.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you have experienced an issue with the tactile nature of the buttons on your Symmetry Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    Too bulky.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little to bulky and slippery for my liking. Its a well built case but like a mention its not for me.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We do hope that over time you come to love your Defender Series Pro Case and all the rugged protection it offers! If you ever do have problems with that case we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Cons mentioned:
    Magnet strength

    Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnet is not strong, pop sockets fall off easily.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the item for a store pick up, I got the item and when I open the box the item has scratches, also when I first dropped my iPhone 15 pro max a few days ago my phone screen cracked thank gos I had a screen protector

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Beng! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    Buy a stronger version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rear glass shattered the day after getting this case on a very small drop

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Lance! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 3 out of 5 stars

    Hard to keep clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rubber on the sides gets dirty too easy. It gets a grey color

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    Good but stains quick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started showing wear fast, was darkening on the edges withing a week or two

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Cons mentioned:
    Magsafe

    Rated 1 out of 5 stars

    Terrible Plastic Case with HORRID MagSafe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not worth even $20. I ordered a Spigen case as well for $18.99 on sale and the MagSafe on that case is incredible while this one is very lackluster always falling off any MagSafe accessories very easily.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Jacob! We apologize that you experienced an issue with the MagSafe strength of this case. We have a great warranty and we would be happy to assist with that. Please give our CS Team a call at 1-855-688-7269. OtterBox

  • Rated 1 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent history with previous purchases, this is not quite what Im looking for. Feels inexpensive, minimal in protection. Sale was great however!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hard to grip!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute case for my new phone, but the texture is very slippery with the larger iphone 15 max pro. Almost dropped it a few times and purchased a new case a week later.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Derek! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Over bloated prices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too expensive!….that was a rip-off, taking undue advantage of unsuspecting customers. I saw the same thing for a fraction of what I paid

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Remy! We hope that with time and use your case grows on you and you enjoy the great protection it has to offer. Included in the purchase is our limited lifetime warranty, so if you have any questions or issues, please do not hesitate to reach out to our Customer Service Team as we are more than happy to help! OtterBox

  • Rated 1 out of 5 stars

    Stains

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stains easily! Just placed in my pocket for a few minutes and it came out stained

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you have experienced a discoloration issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pops off. I would not recommend this product for anyone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Ames! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Greag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, durable so far haven’t had it for long

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for enjoying our Symmetry Series for MagSafe for your iPhone 15 Pro Max! If you ever have problems with the case in the future, please feel free to contact our Customer Service team for a warranty replacement! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect case!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and stylish while also being protective! Otterbox cases never dissapoint!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Good Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good case for iPhone 15 Pro Max. Works well.

    I would recommend this to a friend