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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 221 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 221 reviews
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Solid Case but Won’t Allow Charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case offers good protection, but it will not allow phone to charge on an Anker MagSafe charging stand.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that you are experiencing charging difficulties. Please reach out to our Customer Service Team via chat and we would be more than happy to troubleshoot this situation! OtterBox

  • Rated 5 out of 5 stars

    Clean

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have !!!!!!!!!!!!!!!!!!!!!!!!!!!! Bb. Zzxsd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case. Slim and not bulky fit on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Romain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product no problem with the case and customer service was excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a high quality case, but the camera button is exposed and it just has a cutout. Unlike the apple cases, there is no protection around the camera button and the metal edge of the phone and bezel are left vulnerable. Overall great quality if you don’t mind it.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Please reach out to our CS Team by phone or via chat, and we are happy to help with any questions that you may have as you enjoy your new case! OtterBox

  • Rated 5 out of 5 stars

    Symmetry iPhone 16 pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great slim slippery yet kinda not hard to explain. Only thing I’d say to update would be the camera button cut out, since it’s not protected it’s fell and my screen protector broke from that end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is great, I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case with easy access to the lower side button but wish it had a little more surround to it for protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well covers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Apple 16 phone sticks well and chchairges well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong , durable, takes a lot of beating. I have tried other brands but always come back to this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is good for normal use however if you are in situations where the phone may be dropeed even from a short distance it does not protect the screen protector from being cracked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 16

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Does what it's supposed to do. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Edwards

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox-Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 Pro - Black is an outstanding product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G's phone case review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is as usual a great case. And I love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple purchases of this product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has always been and still is a quality product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    added protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insurance for an investment. will return to make comment to see if it has held up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, very comfortable thanks for the support and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect case for my husband, a constant user

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works great

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works very well. Have not had to replace screne protector since purchasing. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New IPhone purch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy process to get new phone activated with an Otterbox case. Very smooth.

    I would recommend this to a friend