Customer Ratings & Reviews
- Model:
- 77-96431
- SKU:
- 6589207
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 Pro Max for its protective qualities and perfect fit, with many praising its sleek design and solid build quality. The case's color options and overall appearance are also well-received, along with its MagSafe compatibility and comfortable feel. While some find the buttons a little stiff, the case is not reported to add unnecessary weight.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected…………………………………………………………………………………..
I would recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Bulkiness
Great case just didn’t work for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t quite like was too bulky and made phone heavy but great protection overall
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope you enjoy the great protection the case has to offer. Please reach out to our CS Team by phone or via chat, and we are happy to help with any questions that may arise as you enjoy this product.
Not full coverage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case has a great feel. Doent cover the area with new camera button and leaves edge of glass screen protector exposed. I’ve had 2 glass prtectoe break already (owned case 2 weeks). Otterbox, this is not acceptable!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Casey! We are so sorry to hear you are experiencing an issue with your case! Please reach out to our CS Team by phone or via chat, and we are happy to help with this, and if the screen protectors are OtterBox products as well, we can assist you with replacement of them via our great warranty!
Looks better in pictures
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks better in the pictures. Not like at all. Sorry
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear the look of the case in person was not to your liking. Please reach out to our CS Team by phone or via chat if we can assist with any product questions!
Didn’t fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed like a good case but The case I got did not fit the iPhone 16pro.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
Not goo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case causes phone to overheat and also when case is on phone touch screen does not respond.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Doesn’t fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It said it fit my model pro 12. I have to remove case to turn ringer on or off.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .The cases created for the iPhone 16 Pro Max is not backwards compatible to the iPhone 12 Pro. Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
It’s ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels sturdy, but looks basic, ended up returning it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! While the original purchase placed fully met your needs, please contact our Customer Service Team with any product questions.
Otterbox that doesn't enclose the whole phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox case that doesn't fully enclose the whole phone. Why would you have a case that doesn't cover the whole phone?
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Please reach out to our CS Team by phone or via chat, and we are happy to help with any case questions you may have!
Does not provide full coverage around the phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed to see that an Otterbox case is not fully enclosed. I returned the product for this very reason.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback regarding the new Symmetry Series. We have taken your feedback to the company for future consideration.
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The magnetic it came off and doesn’t work. Was a terrible experience
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Otterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just thought was too expensive and I didn't like it. I like otter boxes but not this one.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback. We have taken your feedback to the company for future consideration.
- Pros mentioned:Fit, Magsafe compatibility, Protection
Would get Again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case. I am able to use my Mag safe ring and remove it to use my Mag safe charger. Its very protective and fits perfect. I have had no issues and would buy again
I would recommend this to a friend Good quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is of excellent quality and I've been using it for a long time without a single scratch or yellowing.
I would recommend this to a friend- Pros mentioned:Fit
Slim design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good and fits perfectly as usual to the iphone 16 pro max
I would recommend this to a friend good, buuuut
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.otterbox is always lovely, but with the new action button they decided instead of doing a hole on the side of the case theyd do a cut out, which i dont love. having some of the edge of the phone exposed made me nervous, so i returned it.
No, I would not recommend this to a friendCase for iPhone 16 pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case for mi iPhone i will recomend this produc
I would recommend this to a friendhard to get off
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.magnet part came out the first time i took it off. hard to get on and off phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Not enough coverage on the front edges!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case does not come over the front edges to protect the screen enough. Dropped my phone twice and both times had to replace my screen protector.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback regarding the Symmetry Series for the iPhone 16 Pro Max. We have taken your feedback to the company for future consideration.
Not worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case was beautiful at first but the sides of case became discolored is no longer the pretty pink it once was. I have had my case for only 2 months so it was not worth the money at this point.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Kelly! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!