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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 201 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the Symmetry Series Hard Shell for MagSafe for Apple iPhone 16 Pro Max for its protective qualities and perfect fit, with many praising its sleek design and solid build quality. The case's color options and overall appearance are also well-received, along with its MagSafe compatibility and comfortable feel. While some find the buttons a little stiff, the case is not reported to add unnecessary weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 201 reviews
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. It's OtterBox so you know it's good. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marketing manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and product, easy to order and fast delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for wife's phone. she really likes it. phone can be charged suspended on magnetic charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its the best for 20$

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth , good color , has everything for 20$ and its ottherbox so its the best case ever

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No one will pick pocket this from you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Otterbox, but this is not my favorite. Because it’s mostly silicone covered with a hard shell under it’s difficult to get in and out of your pocket, as the silicone grabs everything. Also after just a few weeks there are a bunch of shiny spots on the edges just from going in an d out of my pocket.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our CS team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best iPhone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only case I trust to protect my phone. Ordered and delivered within 24 hrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case and service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The At&t rep helped me find the case and recommended it to me, they did a good job servicing me after I bought products with them. I believe his name was Scott

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Button responsiveness

    Rated 1 out of 5 stars

    Pretty but useless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case causes my side button to be constantly pushed in and won't allow my phone to work properly. I normally love Otterbox cases and their customer service but this one is defective. The color is super pretty and I'm bummed that I won't be able to use it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 5 out of 5 stars

    I phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Otter box phone case. Very sturdy and keeps my phone safe when dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Best Buy Employee

    Rated 5 out of 5 stars

    Finally pink and sparkles

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a cute sparkly case that isn’t clear. Also its otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone 16 pro max case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, protective and the color is pretty! Love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I phone 16 pro max case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This I phone 16 pro max case scratches very easy. It’s not worth what I paid. It’s mag safe but no stand. The main thing is that is it scratches so bad. I took it back.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Kelly! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    iPhone 16 pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great case slim feel so it’s not so bulky in your pocket

    I would recommend this to a friend
  • Cons mentioned:
    Button responsiveness

    Rated 3 out of 5 stars

    Otterbox symmetry

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the slimness of the case, as well as the color. My only complain about this case, is that I’m unable to tell when I’m pushing the lock button.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you are experiencing an issue with the lock button on your case. Please reach out to our Customer Service Team via chat and we would be happy to assist you with that situation! OtterBox

  • Rated 4 out of 5 stars

    Nice, but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Magnetic Case, only issue for me is the camera still protrudes past the cases protection, so if you work outside of an office and harsh conditions, consider getting the thicker case for extra protection, otherwise very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Symentry Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case but I returned it for the Defender Pro. ALL Otterbox cases are GREAT quality and affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is always a solid choice. This case is no different. Dropped multiple times within the first month and had no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case fora great price. bought this when it was on sale ... Good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the phone case, however it does leave the lower right button exposed and vulnerable to damage if dropped. Over good phone case. I love the color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable great color I absolutely love this case

    I would recommend this to a friend