Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $9.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 155 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the Symmetry Series Hard Shell for Samsung Galaxy S24 Ultra provides excellent protection and has a sleek design that fits the phone perfectly. Users appreciate the camera quality and ease of use. However, some customers have noted concerns about the color changing over time, the case's susceptibility to scratches, and the functionality of the power button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 155 reviews
  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my husband foe his birthday he was thrilled

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slim good looking case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks good in the case, however after a month of use I have a few scratches on the case. Also case feels more slippery, like it’s more prone to slide out of you pocket compared to my previous case that was an otterbox defender.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox is great.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. Sturdy and stylish. I trust it to protect my new phone. I like the clear cases where I can see the phone color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my otterbox cases. Love them. Very durable, and I can say that because I drop my phone often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the texture and colors. Store had plenty of options for shells the same day of release of the samsung galaxy 24 ultra. The shell is hard and covers very well every inch of the cellphone.

    I would recommend this to a friend
  • Cons mentioned:
    Power button

    Rated 2 out of 5 stars

    Not a Good Fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always purchased the clear symmetry series case for my new Galaxy and have always had a great fit. Never had an issue until I purchased this for the 24 Ultra. 2 issues. First, the case slips off the phone very easily. Never had that happen before. Second, I really have to push hard on the power button to get a response. Unfortunately the time has passed to try an exchange or I would go that route.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Ken! We are so sorry to hear you are experiencing several issues with your Symmetry Clear Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation! OtterBox

  • Rated 5 out of 5 stars

    Sparkle

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is the only case ive ever owned and they symmetry other than giving me a sparkle is slim and very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, I love otterbox, way better than the Samsung cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy I new phone for my girlfriend she was really happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave my husband my 23 & I am enjoying my new phone!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case got discolored quickly when originally clear. Product would probably be fine if made in a solid color not transparent.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 4 out of 5 stars

    Needed camera cover

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but for the price it should have a camera slide covering. Had to buy a different brand to get a better case with camera cover

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with new features and upgrades. We moved away from iphones years ago. Best Buy has better offers than Samsung on phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CLEAR CASE!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually when i purchase clear cases they get yellow and dirty quickly, but Ive had this brand on other phones and they never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd one of these I've bought as gifts. The person receiving the first one loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a durable phone case and i love it. I wanted my phone color to still peek through and its just enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very nice experience in Best Buy in making a purchase for a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung galaxy S24 ultra

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice.A nice upgrade from my previous phone.The picture quality of S24 ultra is the best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice clear case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the clear and slimness of case, dont know if protection is there, careful not to drop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it !!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pick ever. Looks really good on my phone plus seems to be really hard.

    I would recommend this to a friend
Sponsored