Customers admire the Symmetry Series Hard Shell with Magnets for Pixel 10 and Pixel 10 Pro's build quality, noting that it appears to be made from very durable materials. However, some customers have expressed concerns about the magnet strength, reporting that the bottom magnet can detach from the case when removing it.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
Rated 5 out of 5 stars
Pixel 10 pro case
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It does what it needs to do. Nothing fancy needed.
I would recommend this to a friend
Rated 5 out of 5 stars
Consumer friendly
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everyone was very helpful and friendly and answer every question that I had
I would recommend this to a friend
Rated 5 out of 5 stars
Great purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have only buy order box cases because they last and keep my phone safe
I would recommend this to a friend
Rated 5 out of 5 stars
Pixel 10
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a new phone. Easy to upgrade from the last phone.
I would recommend this to a friend
Cons mentioned:
Magnet strength
Rated 1 out of 5 stars
Magnets did not hold
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After removing case several of the magnets remained stuck to the back of the phone, also very slippery compared to other cases that are similar looking
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Rated 5 out of 5 stars
Otter box
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dropped my phone quite a few times already screen hasn't cracked yet with use
I would recommend this to a friend
Rated 1 out of 5 stars
Material issue
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Imagine taking your phone out of the case and the magnet comes out of the case with it. Someone rubbed a drop of adhesive in the case when they installed it. Whoever makes OtterBox cases is somehow deciding it's so important they save in adhesive material that they can't even put the cases together all the way.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
We're so sorry to hear about the trouble with your product! We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Cons mentioned:
Magnet strength
Rated 1 out of 5 stars
High price, low value
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Returned this case. It is a very basic piece of plastic and felt very cheap. I'd be happy with it for $20, but $60 is a very far reach. The magnets in the back actually fell out the first time I took my phone out of the case. I have enjoyed Otterbox products in the past from the commuter line, but I cannot recommend this product at all.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Rated 1 out of 5 stars
Expensive
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
$65 is steep for this same case I can get from Spigen for $20. They all turn yellow, might as well spend significantly less.
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Thank you for your feedback! We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!