Customer Ratings & Reviews
- Model:
- 50859BBR
- SKU:
- 6257862
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the excellent protection and snug fit this Samsung Galaxy J7 case provides. Many appreciate its ease of use and the overall quality of the case, while some find the lack of a screen protector and slightly harder-to-access buttons to be drawbacks. The case's grip and price point also receive positive feedback.
This summary was generated by AI based on customer reviews.
Wrong case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rep gave me wrong case and told me it was the only one for my phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Kent,
We're so sorry to hear that this Symmetry story didn't have the happy ending that you were expecting! Our friendly Otters would love to grab a few more details to see if they can help you find the case of your dreams, so please feel free to call them at 1-855-688-7269. They'll be happy to further assist you with this!
Cheers,
OtterBox Customer Service Team
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pointless to spend the money on the case when the phone will not work!
No, I would not recommend this to a friend- Pros mentioned:Fit
Great fit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit, just make sure your getting it for the right J7. There is about 5 different sub models of the j7 out there.
I would recommend this to a friend - Cons mentioned:Flashlight
Returning
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case it's self seems sturdy enough, but it covered the headphone jack and the flashlight. I bought this case online at the same time as my Samsung j7 but it doesn't seem to be a case for my phone. I suggest everyone double check before buying.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Sabah,
We're sorry to hear that this Symmetry series doesn't seem to be 'the one' for your device! That is certainly odd, and our Otter detectives would love to take a closer look at this mystery. Please feel free to give them a call at 1-855-688-7269, and they'll launch an investigation right away. We'll do our best to find the perfect case for your phone as soon as possible!
Best,
OtterBox Customer Service Team