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Customer Ratings & Reviews

Your price for this item is $22.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 747 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Symmetry Series Soft Shell case's protection, fit, and clarity. Many appreciate its ease of use and the grippy feel, making it comfortable and secure. However, some customers noted that the case may yellow over time and expressed concerns about the price point. A few also mentioned compatibility issues with MagSafe accessories and some perceived the case as slightly bulky or heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 747 reviews
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Cool phone cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great. Looks cool. Feels smooth. Easy to get in and out of pockets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case! I had the same case for my previous phone and I have zero complaints, would totally recommend this case. Very trustworthy and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3/11/2023

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it and it was great to use. It withstands strong shocks. My phone has nothing wrong with it

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best Otterbox case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is less bulky than other Otterbox cases but with good protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Case color

    Rated 2 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protected my phone very well, and it never got damaged, but it got yellow after

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced. Not really worth the money. It’s a cheaper built case. It last but just high in price.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Sorry to hear you're feeling like the cost of the Symmetry Series Clear case isn't quite in line with the value provided. Although it's one of our most streamlined models, we still put forth every effort—from design and materials to manufacturing and post-production testing—to ensure it'll be up to the challenge of helping to keep your iPhone safe from harm.

      If you ever find yourself in need of Otter assistance, just drop us a line at 1-855-688-7269 and we'll get right on the case!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Otter box case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I get a new phone I always protect my phone with an Otter Box case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13 pro max case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the deal, Great prices, great quality. Easy and convennience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be a little better.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clear case, not too bulky, just wish the lip around the cameras was wider, I want more protection for one of the most expensive parts of the phone.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice case

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the bighitta go buy one maybe get two or better yet buy 3

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works, but yellows within a month.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but in a month the soft clear part around the front of the case will start to yellow.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Great to know things are otherwise going well with the Symmetry Series Clear Case, but we totally get how important it is that your iPhone stays looking sharp while covered for safekeeping. We're sorry that your current case has run into such cosmetic complications, but it won't be a problem for our handy Otters to help spruce things up for the long haul with a brand-new warranty replacement that is sure to stand the aesthetic test of time!

      https://www.otterbox.com/en-us/warranty-begin

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Durable phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable phone case and the price isn’t bad. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality i recommend it , it protects your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it been great and dependable. outterbox is a well a respected brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good phone case to buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the case for my little sister and she loves it. I don’t use them but she swears by the case and she’s all the time dropping her phone

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great case

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of the case is very tuff and durable. Good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is great; able to use wireless charge without issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It is very strong. It is very light weight. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case Feedback

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy and this a great case for sure. Would highly recommend and also highly recommend BEST BUY. The best !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good quality. 100% recommend. 10/10. This Brand is the best choice.

    I would recommend this to a friend