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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 528 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers admire the Symmetry Series case's protective qualities, excellent fit, and stylish design. Many appreciate its ease of use and the quality of the materials. While some users noted the case's tendency to discolor over time and its price point, the positive feedback on protection and MagSafe functionality is prominent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-528 of 528 reviews
  • Rated 5 out of 5 stars

    Iphone 14 case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for what I paid for it. My daughter really didn’t want a plain color

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    yellowing and metal coming off

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gets yellow very fast, ive had this before and the yellow came after 2 months this time, it was more like a week. the metal from the magsafe thing comes off everytime I take the case off. its very protective tho.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry that you experienced an issue with your case discoloring. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation, as we have an amazing warranty. OtterBox

  • Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service Very professional Recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, very durable phone protector Love the clear case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Military grade iPhone holder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very nice, sturdy. I feel safe my son has it on his phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Went dark after 2 month

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best quality. Hoesntly it looks good for a few months but after a while it becomes yellowish and dark ok the edges. Good protection though

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so glad you are enjoying the great protection of this case, but we are so sorry you experienced a discoloration issue. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Garbage Phone Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 7 weeks of purchasing the case the sides of the case turned yellow. Best Buy will not refund or return the item. Told to contact otter box. I paid the original price for my iPhone 15 pro max. This is GARBAGE!!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that you are experiencing a discoloration issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this as we have a great warranty! OtterBox

  • Rated 1 out of 5 stars

    Check the Label

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So when you order a case for an iPhone 15 you kind of expect it will actually work on an iPhone 15. That was not the case. Pun intended. The camera slot does not line up with the camera. I had to repackage and take to a UPS store to get refund.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox