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Customer Ratings & Reviews

Your price for this item is $41.99
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The comparable value price is $59.99

Customer reviews

Rating 4.8 out of 5 stars with 226 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Symmetry Series case as a great option for phone protection, a snug fit, and overall quality. Users appreciate its sleek design, ease of use, lightweight feel, and solid grip. The color options are also well-received. Some customers feel that the case adds some bulk to the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 226 reviews
  • Rated 5 out of 5 stars

    Great protective cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this product which is microbial.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otterbox feels so sturdy. Im so glad I decided to get it for my work phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slippery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case a bit slippery compared to other but it does the Job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent phone case. Good so far, let’s see how it holds up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok at best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t access the phone s on off red toggle with this new cover

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you are experiencing an issue with your case. Please reach out to our Customer Service Team via chat, and we are happy to help with this situation. OtterBox

  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lasted a little more than a year. The quality is okay but my previous ones have lasted a lot longer than this one. I rated average because the it didn't last too long.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced an issue with your product. Please reach out to our Customer Service Team via chat and we would be happy to assist with this situation! OtterBox

  • Rated 1 out of 5 stars

    Case separated and doesn't hold phone properly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case separated(?) the sides from the back and now my phone isn't secure. It hasn't even been that long. What a joke for a $45 case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Devin! We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    NOT IPHONE 16e CASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone 16e looks GOOFY with the iPhone 15 case WHICH IT IS NOT COMPATIBLE WITH THE 16E it has two incorrect cutouts the camera which makes it look ridiculous and the mute button is completely exposed because the 15 had a switch not a button. RETURNING AND NEVER BUYING FROM BEST BUY AGAIN

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear this case was not to your liking for the iPhone 16e device. The case is designed to fit the device, but there will be a slight difference in the camera opening area, as this case fits several different devices, all of which have unique camera configurations. If our Customer Service Team may assist, please do not hesitate to reach out, as we are always happy to help! OtterBox

  • Rated 1 out of 5 stars

    The product was fine. The transaction was horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was fine. However Best Buy erased my phone before transferring to my new device forcing me to get a new email, phone number, locked out of bank account and had to wait a week to get back into iCloud. Huge rookie mistake for a company such as Best Buy. It’s still affecting my data and transactions today. They have lost me as a customer. I’ve opened up a case concerning this with a Best Buy supplied reference number and I can’t even get a response with that. This whole transaction has been a nightmare.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looks good, but doesn’t protect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t even last half a year — the back part came completely off. It may look nice aesthetically, but it doesn’t serve its purpose as a case

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Needs Textured Backing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The durability of OtterBox - But the overall feel of this case is not the best. There is no texture so the phone slides off of most surfaces.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so glad you are enjoying the durability of the case. The Symmetry Series case is designed to be sleek to cater to individuals who prefer that texture. We do have various other case for the iPhone 15 device that have a variety of other textures that may be more helpful or pleasing for the way you wish to use your case. If our Customer Service Team may assist with any questions or helping you find the perfect case, please give us a call at 1-855-688-7269 and we are happy to help! OtterBox

  • Rated 1 out of 5 stars

    Falling aprt

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money …………………………………….///////////////////:

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Please reach out to our CS Team by phone or via chat if you have any specific questions or issues about your Symmetry Series case. We are always happy to help! OtterBox

  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Would buy again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great case. Simple and classic. It protects my phone well and is slim and modern.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great Phone Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case. Protects my 12 year old sons phone, easy to put on, and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this case for a new IPhone 15 Pro. Its lightweight, durable and extremely well built. The only issue is the buttons take a bit of effort. Hoping this will loosen up with time.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Happy With Otterbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought an Otterbox for all of my iPhones. They keep them safe! I bought this lighter version for my iPhone 15 and am completely satisfied with the quality!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    iphone 13/14/15 case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and is a convenient size with an affordable price

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Protect your iPhone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit my iPhone14 perfectly! I was pleased that Bestbuy had a wide variety in stock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy But Light

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly and is sturdy but lightweight. I highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice case, but has a lifespan…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case but overtime the frame started to break away from the base with really light use. It just seems like the rubber separated from the plastic… Lasted about six months…

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that over time and with use you experienced an issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox