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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.7 out of 5 stars with 549 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Symmetry Series Soft Shell for MagSafe as a stylish phone case that provides great protection. Users appreciate the design, perfect fit, ease of use, and quality of the case, with the MagSafe option working effectively. While some find the price a bit high, most customers do not consider the case to be bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 549 reviews
  • Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good way to show off your phone & it’s bright color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife needed a new case for her iPhone. This is the one she picked out.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otter box! Love my new case on my new iPhone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good as usual

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPhone… best OS and features. Stylish. Great for communicating and surfing the web. Same issues with fragility, though. Don’t breathe too hard or your screen will crack. Then it’s to the Apple Store to wait 2 hours and pay $200 for a cracked screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My OtterBox review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable in my hand and enough shell for my drops now and then. Very pretty too:-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and string

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and strong. Does not fall off the phone when dropped. Has built in MagSafe. Love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially excited about this case as I had never had a MagSafe case and I even purchased a pop button for it that was magnetic. Two things I noticed is that there is an inch and a half on the right side that has a cut out and therefore, has zero protection. Does this have a purpose? The other thing is that there is no way to manually put the phone on silent mode without removing the case itself. No amount of pushing will do it. I would return to Best Buy as it’s been less than five days, but I allowed them to toss the box when installing a screen protector. I have owned OtterBox cases for years and this is a bust for me. the best thing about this purchase was the associate named Jordan, she was very friendly.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Please give our CS Team a call, or reach out to us via chat, and we are happy to help with any other questions or concerns you may have. OtterBox

  • Rated 5 out of 5 stars

    Good customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service Great phone Efficient service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phone case. I needed something a little more sturdy than what I had. My phone is black, so that shows through a little, making the case appear darker. I still like the flowers though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case. Tough!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is the one i have chosen for years. It should be your choice too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good but a little disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty good but only lasted for about a year which was surprising

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to charge my phone with my apple play and wireless charger

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love the otterbox symmetry cases! I was able to get it in a fun pattern this time and im super happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for gift. And color like to much. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It’s on my kids phone and it seems to be holding up well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this. It's durable and high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New case for new Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his case. Just what he wanted for his new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granddaughter loves her phone, case, screen cover and air pods

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice but pricey

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you would expect from a case. A bit pricey but comparable to competition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Apple 13

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Good quality. No issues 2 months into use.

    I would recommend this to a friend