Customer Ratings & Reviews
- Model:
- 77-91192
- SKU:
- 6525854
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the Symmetry Series Soft Shell for Samsung Galaxy S23+'s protective capabilities, secure fit, and appealing design. Many users appreciate the robust camera quality and ease of installation. However, some customers have expressed concerns about the color changing over time, and a few find the price to be somewhat high.
This summary was generated by AI based on customer reviews.
Easy to find
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. The clear color allows the color of the phone which lets me locate it easier
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! Thanks so much for taking the time to share your thoughts on the Symmetry Series Clear case for your Galaxy S23+ with us. We're thrilled to hear you've been a fan of the case so far. Is there any reason we lost out on those other two stars in your review though? We'd love to hear more on what you think. Please feel free to give our CS team a buzz at 1-855-688-7269 with any questions or if you'd like to chat about this some more.
Best,
OtterBox Customer Support
Nana Mary
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but paid too much for it. Found it at another location for 1/2 the price or lower.
I would recommend this to a friendThe case yellows.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The packaging advertises the case wont yellow, but it does.
No, I would not recommend this to a friend- Cons mentioned:Color
Used
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My item came used. It was supposed to be clear, but it was completely yellowed.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Moni! We are confident that the original place of purchase will be able to assist you with this issue! Once you are enjoying your new case, please know we have a great warranty and our Customer Service Team is always happy to help with any questions that arise!
Dissapointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My case is very loose around my phone which is a new S23+, I have actually chipped my phone on the corner and am very disappointed in this Otterbox case....
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're so sorry to learn about your disappointing experience with the Symmetry Series case for your Galaxy S23+, Brandon. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our customer service team a call at 1-855-688-7269 with any questions or if you'd like a new case.
Warm Regards,
OtterBox Customer Support
Sturdy case but fading began.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice in the beginning, but it began to fade And the case turned brown.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Item arrived used
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like OtterBox phone cases, but this one was a disappointment. The item arrived used and unsealed and was already yellow. Will definitely be returning.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Toya! We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
Way too bulky.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the case is too bulky and difficult to hold in my hand. would not recommend at all.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you a finding the case to be bulky. The Symmetry Series case is designed to be one of our sleeker cases, but we are most happy to troubleshoot and see if we can assist with finding a case that would work better for your lifestyle. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
- Cons mentioned:Price
Too expensive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive . Too expensive. Too expensive. Too expensive.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! While we recognize your apprehension based on price, we think the cost of the unit is well worth the high-caliber protection, outstanding customer service, and limited lifetime warranty that all come along with the product.
Otter box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There weren't many choices to pick a design that i really liked.
I would recommend this to a friendVery disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Disappointed for the money..and the way they packed it was terrible
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are sorry to hear you are disappointed with your purchase. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with any troubleshooting, questions, or a warranty replacement if there is a specific issue impacting your case.
- Pros mentioned:Design, Protection
It works and it's cute!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The design grew on me and now i like the design/pattern. It is protecting my device e hen I have dropped it. I don't worry about dropping it now.
I would recommend this to a friend - Pros mentioned:Design
Highly recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cute design. Light weight and seems very durable
I would recommend this to a friend - Pros mentioned:Protection
This Cade Meets My Expectations.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While I am NOT super happy with the color of this case, it, so far, has lived up to my expectations. I have dropped my phone on various occasions w/no issues. It is rather easy to hold on to, even though I have dropped it a few times. I do have difficulty w/ removing the case, and usually have someone else do it for me.
I would recommend this to a friend - Pros mentioned:Protection
Perfect Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Case. We did use a few Otters before, my Doctor wife often drops them from her pocket 5 feet above. It WORKS with chargers and PROTECTS. This one had beautiful COLORS for her new S23+, symmetry green flowers. Best Buy sent to our door for a few pennies. Bravo.
I would recommend this to a friend Fantastic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sturdy case, vivid detail, good price. On top of that I ordered it for pickup at the wrong store (same city name, different state) and the associate easily fixed my mistake. Great experience
I would recommend this to a friend- Pros mentioned:Fit
Cute and functional
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and fits well. I am using a Dome screen protector and there are no issues.
I would recommend this to a friend - Pros mentioned:Protection
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otter gives the best protection, i often drop my phone and nothing happens.
I would recommend this to a friend - Pros mentioned:Ease of use
Phone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good feel easy to use and perfect fit fot your hand
I would recommend this to a friend Phone cover
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fitted my phone nicely and it looks good also. It looks and feels like it is quality made to help protect my phone.
I would recommend this to a friend