Customer Ratings & Reviews
- Model:
- 77-91221
- SKU:
- 6525859
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Symmetry Series Soft Shell for Samsung Galaxy S23, highlighting its protective qualities and comfortable fit. Many appreciate the case's design, camera and video quality, ease of use, and attractive color options. Some users find the case slightly slippery, while others feel the price is a bit high.
This summary was generated by AI based on customer reviews.
A phone should never cost this much
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a phone that cost 900.00. A phone should never cost as much as a car payment
I would recommend this to a friendS23 phone protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not offer much camera protection and phone coverage
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there, Verona! We apologize if the Symmetry Series case for your Galaxy S23 wasn't quite what you were hoping for. We include those raised edges around your screen and camera to assist with drop protection, but we're sorry if you didn't find them to be sufficient. If you're looking for a case with a bit more protection, we'd recommend checking out our Commuter Series or Defender Series cases. We appreciate you taking the time to share this feedback with us though. Feel free to give our CS team a ring at 1-855-688-7269 with any questions, concerns, or if we can be of any additional help to you.
Warm Regards,
OtterBox Customer Support
not as pictured
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case was not clear, had yellow tint to it. Ended up returning it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! While it sounds like the original place of purchase was able to remedy the issue via return, please reach out to our CS Team by phone or via chat should any additional product questions arise!
Not worth it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited to put an otterbox on my new phone. First drop from about 2' and the phone cracked . Not very happy. Would not buy again.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Ryan! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
- Pros mentioned:Protection
Clearly Works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to put on and works great! It has already protected my new phone from a fall to hardwood. I like that the color of the phone can be seen.
I would recommend this to a friend - Pros mentioned:Ease of use, Fit
Good Soft Shell cover for Samsung S7
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox soft shell worked very well for Samsung S7 so got another for S23 - snug fit / easy to work phone tabs
I would recommend this to a friend Great case to see the phone color
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like that the clear let's you see the color of the phone. Dislike that the charging port doesn't have a cover.
I would recommend this to a friendSummer daisies!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cover for a very klutzy person and pretty as well. Good color that stands out when looking for my phone as I tend to misplace it in addition to dropping it. I have had Otter Box covers in the past, so I'm confident in it's strength and durability.
I would recommend this to a friend- Pros mentioned:Protection
S23 phone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case protects the phone nicely. I have dropped my phone by accident and the soft silicone sides with the hard back protected the phone completely. I am impressed with the quality of this product.
I would recommend this to a friend pretty otter box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love it. Great color, good grip and sturdy. Speaker area is open for good sound also.
I would recommend this to a friend- Pros mentioned:Design
Pretty phone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this otter box. It is so pretty. I odered the wrong size at first. Best Buy exchanged it with no problems at all!
I would recommend this to a friend - Cons mentioned:Bulk
Sparkles!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Soft Shell case is very sturdy and not bulky at all. It is very pretty for a lady!
I would recommend this to a friend - Pros mentioned:Protection
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed. Cute while still being sturdy and protective.
I would recommend this to a friend - Pros mentioned:Case quality
Good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, better price than my local Verizon store
I would recommend this to a friend Otterbox case S23
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Find the cheapest price at Best buy!
I would recommend this to a friendSome Problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got some problems but I can tell already that I am goin to like the phone. Planning on getting with Geek Squad!
I would recommend this to a friendGood buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the cover very much. It is distinct and pretty plus durable
I would recommend this to a friendPhone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like the volume and on/off button. Had a hard time with it. Probably why it was on sale. Won't do this again
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you are experiencing an issue with the volume button on your Sage Advice Symmetry Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation, as we have an amazing warranty!