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Customer Ratings & Reviews

$23.99
Save $26
Comp. Value: $49.99

Customer reviews

Rating 4.5 out of 5 stars with 521 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Symmetry Series Soft Shell for Samsung Galaxy S23 Ultra's protective capabilities, camera quality, and overall fit. Many appreciate the design, ease of use, and the variety of colors that remain vibrant. Some customers feel the case is a bit expensive and would prefer it to include a screen protector, while others find the case to not be too bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 521 reviews
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. It protects my phone without obstructing my camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente excellent excelente excellent excelente excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So pretty and great protection for my new phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is so pretty. I have gotten remarks on how pretty it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome openbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a open box item. It had absolutely 0 imperfecciones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and i drop it periodically at work otter box is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sparkly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My spouse loves the case. She likes the simplicity with a touch of sparkles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case clear but the glitter make it look more girly i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    assume case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case if fits perfect and feels good i like the way it looks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The this phone and fabulous customer service at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ITS COOL AND SPARKLY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOES WHAT A CASE DOES LOL. I WISH IT HAD A MAGSTRIP FOR THE COST.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expect Screen Shatters

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive expected better from Otterbox, and was let down with this case. Ive never had a case, even cheap ones, where ive dropped my phone and the screen shattered. Now, after 2 drops, im replacing my phone as the screen it shattered. 1 star for the pretty glitter. 1 star because it performed at a D+ level for 6 months.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Cassandra! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Slippery otter.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox is very smooth and slippery. Very easy to drop. Very expensive for the quality. A different brand phone cover for another phone I have has an excellent grip and is almost 1/2 The price.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that the texture of the Symmetry Series case is not to your liking. We have a variety of cases for your device and our Customer Service Team would be happy to answer any questions or help you find a case that would suit your lifestyle best. While we recognize your apprehension based on price, we think the cost of the unit is well worth the high-caliber protection, outstanding customer service, and limited lifetime warranty that all come along with the product. OtterBox

  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice phone case

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy case amd still able to show off the color of my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Otter box is a great product at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy S23 Ultra Note

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality phone with handy stylus to aid in texting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it did the job I needed at the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case, discolors after a while

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, but the case does discolor after a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S23 ultra

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Great customer care too! Sweet deal too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transaction was fast and easy and product is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case. In store pick up was quick and easy.

    I would recommend this to a friend