Customer Ratings & Reviews
- Model:
- 77-91234
- SKU:
- 6525861
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Symmetry Series Soft Shell for Samsung Galaxy S23 Ultra's protective capabilities, camera quality, and overall fit. Many appreciate the design, ease of use, and the variety of colors that remain vibrant. Some customers feel the case is a bit expensive and would prefer it to include a screen protector, while others find the case to not be too bulky.
This summary was generated by AI based on customer reviews.
CLEAR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stays clear for much longer than the others ive had
I would recommend this to a friendAmazing phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google pixel is so smooth, came from samsung phones
I would recommend this to a friend- Pros mentioned:Fit
Gets dirty way too fast
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what the title mentions. I work a desk job snd my hands are predominately always pretty clean. In an out of a pocket a few times and it will do that to your case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you have experienced an issue with the your Sage Advice Symmetry Series case discoloring or becoming dirty. We have a great warranty and we would be more than happy to replace the case for you via warranty. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Good phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product recommend for sure……………………………………………..
I would recommend this to a friendNice cover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems really sturdy. Everything I expect from Otterbox.
I would recommend this to a friendOkay... glittery and cute
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tends to tear easy where the stylus is located. But otterbox is however quick to replace. Glittery and cute. Discolors with use... sadly.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the troubles with your Symmetry Series Case. Sounds like you might already know about our great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Cute but not protective
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is really cute but not very protective. It reminds me of the jelly shoe material.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Thank you for your feedback! We are always looking to improve our products and make sure that we provide the best protection available. If problems do arise, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Phone case
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but dose not really protect phone from craking if falls sre on the corners
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and we would be more than happy to get you a new product via warranty replacement if you are having trouble with your case. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Looks good but not a fan!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive used Otter boxes in the past and have always counted on them being strudy and reliable. While this case looks nice, I'm not convinced my phone would be safe if dropped because my phone periodically slips out of the case! Every once in awhile i noticed a corner has come out of the case and I have to push it back in.....not what I want to protect my phone. Pretty disappointed with this case and will looking for something else.
No, I would not recommend this to a friendOtter box case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it worked it was good. The issue is after a month it already started becoming loose on my phone. I dropped it and it actually cracked my phone due to it gwtting loose on my phone. I will never buy this case again.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Jessica! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Not of the usual Otterbox quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The seams on the back of the case are not well aligned and leave a rough edge that my finger kept running in to. It ended up being a deal breaker.
No, I would not recommend this to a friend- Cons mentioned:Price
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price is outrageous for this case. It turns yellow after awhile and it doesn't en bounce i your phone falls so you might as well not have a case on at all. My phone fell amd now it has a crack on the corner were the case is supposed to protect it. I might as well have but it at the 99 cent store.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Buttons too easy to press
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone case does not rest on the phone properly and the buttons are too easy to press.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Luna! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Looks cute but I would find better.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way it looks, the material holds well in my hand, but it scratches very easily.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry that you experienced scratching on your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
You get what you pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap. You get what you pay for. I figured OtterBox would land some kind of protection at least dropped phone from about 3 ft and busted front and back. Do not recommend. Please do not buy this product.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
50/50
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its ok but the old clear case was stronger. had top and bottom tips that stick out more than this.
No, I would not recommend this to a friendNot great quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox quality is suffering. The case was loose around the phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you experienced a fit issue with your Symmetry Series case for your S23 Ultra. We have an amazing warranty and we would be happy to assist with this issue. Please give our CS Team a call at 1-855-688-7269 and we are happy to help.
Cute but not for long
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super cute, and stylish but fades on the sides and loses color
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear the sides of your Sage Advice Symmetry Series case are fading. We would love to get you a new case via warranty replacement to restore the original look you enjoyed in the Sage Advice graphic. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
okay, but too thick for me...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Larger phone + this = too big for my hand. Returng
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are sorry to hear that the combination of the device size with a case created a handful of a situation. The Symmetry Series is one of our more sleek and slim cases, designed to provide great protection while not adding extensive weight or bulk. If we can help with finding an alternative that will better meet your needs, please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Thin casing.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very thin i dont expect much protection from drops.
No, I would not recommend this to a friend