Customer Ratings & Reviews
- Model:
- 77-80138
- |
- SKU:
- 6427855
Customer reviews
Rating 4.7 out of 5 stars with 416 reviews
(416 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Symmetry Series+ case's protection, MagSafe compatibility, and fit, with many praising its lightweight design and ease of use. However, some customers expressed concerns about the case's price and lack of grip, finding it slippery and prone to accidental drops. The quality of the case is generally well-received, although some found it slightly bulky. Wireless charging functionality is also a frequently cited positive aspect.
This summary was generated by AI based on customer reviews.
- Pros mentioned:MagsafeCons mentioned:Grip
Rated 2 out of 5 stars
Just your usual over priced basic black plastic ca
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this case because it was literally the only one available in the store and there were only two left and it was a holiday sale weekend. So I wanted to beat the rush to get a good price so I placed an order online for store pick up. The sale price was about the only decent thing about it. I definitely would’ve picked up something else had there been anything that fit my phone and featured MagSafe. So the good is that it fits decently well. The volume buttons are very tactile however the power button is a little mushy and soft. It has MagSafe. That’s the end of the good points. Now the bad points. Even without a screen protector there is very little screen lip. Throw on a screen protector and it’s almost flush with the screen. Same thing with the cameras. The amount of space between the screen and cameras and a flat surface is literally the thickness of a sheet of notebook paper. A decent size grain of sand would make contact with either surface. There is absolutely no grip on the back of this case. It is literally a slick piece of plastic. The fingernail-thick groove that goes around the edge of the case is not a grip. The bottom rubber area near the charging port, speakers and mic is somewhat floppy. I see that deforming in a matter of weeks. Outside of that it’s just your basic black unattractive no personality plastic case with minimal protection on the front and rear and very little protection on the corners. You can see that from how tightly it fits on the corners of the phone, that there are no air pockets. I highly doubt this is a very protective case outside of scratches from inside your pocket. I can definitely say that the full price for this case is insane. This is going to go back immediately as I sit here in the parking lot writing this review. I’ll hit up the five and dime store for a temporary five dollar case until I can find a suitable case in value and quality.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series+ with MagSafe! Rest assured, that case has been through exhaustive design testing to ensure it will provide your device with the drop protection OtterBox is known for. We appreciate your feedback about the design of your case and the grip it provides, and we'll be sure to let our design team know about your frustration. We're sad that you ended up returning your case, but we hope you choose to give OtterBox another chance in the future.
Best,
OtterBox Customer Service Team
- Pros mentioned:Magsafe, Protection
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great case. Not only does it offer protection, but I love the convenience of MagSafe.
I would recommend this to a friend Rated 5 out of 5 stars
Otter Box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Otter Box products! Very reliable and durable, at a good price.
I would recommend this to a friendRated 5 out of 5 stars
Phone case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY SON LOVES HIS CASE, HE was so happy to have finally gotten some case for his phone.
I would recommend this to a friend- Pros mentioned:Protection
Rated 4 out of 5 stars
JJ
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Protects your phone from dust, water and other damaging things.
I would recommend this to a friend - Pros mentioned:ProtectionCons mentioned:Price
Rated 4 out of 5 stars
Good Case…Bit Overpriced
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Otterbox cell phone case is a well made product, but at $59.99, I feel it is overpriced. It should protect my iPhone 12 Pro, and keep it from damage, but costs a bit much…
I would recommend this to a friend Rated 5 out of 5 stars
Good case
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is a good option, this case combined with a glass screen protector has saved my phone from many drops onto concrete floors.
I would recommend this to a friendRated 5 out of 5 stars
Otterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case. Very happy with it. Seems able to withstand drops. Especially happy with charging options.
I would recommend this to a friend- Pros mentioned:Ease of useCons mentioned:Grip
Rated 4 out of 5 stars
Great cover, just a little slippery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it! Easy to put on my phone, and works with the magnetic pop socket and my wireless charger. It is a bit slippery, but not enough of a problem that I’d return it.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect for magsafe charging
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox is the best maker of phone cases. With the Symmetry+ i feel like they made their case even more slim, which I like. Works perfect with mag charging.
I would recommend this to a friend- Pros mentioned:Protection
Rated 4 out of 5 stars
Good overall product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used other Otterbox products in the past. Good protection.
I would recommend this to a friend Rated 5 out of 5 stars
Old Time Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service in the east northport store! Reminded me of the old days.
I would recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Grip
Rated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. I lover OtterBox and its been the standard case on my iPhone for the last few years, BUT this case is awful. Pros: Still provides great protection. Cons: The plastic literally cuts my finger. I usually rest my phone on my pinky during use and the plastic eye is so sharps its left cuts and now a callus. The case also has little grip and very slick. Hard to put on and take off. I was concerned I might damage the phone. My last complaint is the volume buttons which decided to get stuck at random and stop anyone from changing the volume. I would recommend finding another case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Reynolda,
We are so sorry to hear that you were somehow injured while using one of our cases. We genuinely put forth every effort to ensure that our products will be up to the challenge of protecting one’s device as well as being safe for use, so we were surprised, to say the least, that something like this has occurred. We hope this doesn't turn you away for good. In the meantime, if you have any further questions or concerns, please feel free to give us a call at (855) 688-7269 and we'd be happy to chat.
Sincerely,
obcst
- Pros mentioned:ProtectionCons mentioned:Bulk
Rated 5 out of 5 stars
Perfect!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome case that really protects your phone and is not at all bulky. Highly recommend this!
I would recommend this to a friend - Pros mentioned:Fit
Rated 5 out of 5 stars
Iphone12
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like all IPhones, great. Like the slimmer size and it seems lighter than ever.
I would recommend this to a friend Rated 5 out of 5 stars
affordable heavy duty! highly recomended
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.affordable hard heavy duty case! dropped it many times and protected phone great quality
I would recommend this to a friend- Pros mentioned:Fit, Protection
Rated 5 out of 5 stars
Sleek protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fit and simple to install. Slim shape but good protection.
I would recommend this to a friend Rated 5 out of 5 stars
Durable case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case was purchased for my college aged son. He always wants something simple and he always goes with the color of black. The case seems to be durable enough to handle any bumps and to protect his phone.
I would recommend this to a friendRated 5 out of 5 stars
OtterBox rocks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my OtterBox for a couple years and I wanted my husband to have one. He loves it.
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! Website crashed a couple times when trying to order previously. Might still need work for future drops? A lot of people kissing out
I would recommend this to a friend





