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Customer Ratings & Reviews

Your price for this item is $59.95

Customer reviews

Rating 4.6 out of 5 stars with 301 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Symmetry Series+ case's protection and MagSafe compatibility, citing a great fit and slim profile. Many appreciate its ability to support wireless charging and the overall positive feel of the case. However, some customers found the case difficult to put on and take off, and a few expressed concerns about the lack of grip and the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 301 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Typical OtterBox quality and fitment. Works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 12pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with iPhone, case and shield. Transfer was easily done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Midi

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to protect the phone. Defiantly worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Stains easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stains really easy and hard to put on almost broke my phone

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Kelsey,

      We're sorry to hear your case is staining and that installation was a challenge. To install the OtterBox, we recommend placing your iPhone into the case starting with the top right corner (power button and cameras) then work your way around the rest of the Symmetry Series+ with MagSafe. As far as the stain goes, we recommend removing your device from the case, then clean the OtterBox with warm water and a mild soap. Afterwards, give the product some time to air dry before reinstalling your iPhone. For further assistance, please give us a ring at 1-855-688-7269.

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Not what I was expecting from otterbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish I could give this a better rating but the quality is just not there. it says easy on off but its a struggle to remove the case, I have ripped my case by trying to take it off. the mag safe feature is not good, for what this costs and where its made its just not worth it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Rick,

      When installing/removing a Symmetry Series case for iPhone 12/12 Pro/12 Pro Max/12 mini, we recommend starting with the upper right corner of the device (camera and power button corner). After that, the following 3 corners should pop on/off much easier. If you're still having trouble, please feel free to give us a call at (855) 688-7269 and we'd be happy to dive in with some more troubleshooting tips.

      Best,
      obcst OtterBox

  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case that I needed and it was a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Otterbox. They are so durable and I never use any other brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Great quality as usual for this brand and would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and smooth case. Very good quality and the price is reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case!! Super sleek and very durable! Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a great one. Would recommend it to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. So thin and it’s an otterbox so you know it’s good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son LOVES this case! This may be the best case i have bought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, not very many in store options to choose from so this was it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone pictures are amazing a little on the heavy side

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean and not so bulky

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case. Makes the phone smaller than some cases and not so bulky. Clean look

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy case, have dropped a couple of times and it’s kept my phone safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchaser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase & customer service love the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality product and has met all my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great slim case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great slim case. Easy slide in/out front pocket.

    I would recommend this to a friend