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Customer Ratings & Reviews

Your price for this item is $9.99
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The comparable value price is $49.95

Customer reviews

Rating 4.4 out of 5 stars with 166 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the Thin Flex Series Carrying Case's excellent protection and snug fit for their Samsung Galaxy Flip4. Many appreciate its ease of use and the attractive color options available. While some find the case slightly bulky, the positive feedback on protection and fit outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 166 reviews
  • Rated 5 out of 5 stars

    Great case , great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case , price matched by Best Buy, easy going experience

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still debating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cute but the bottom half worries me. It just slides off at times. If its in pocket and u pull it out the bottom half stays in ur pocket. Definitely tough and durable. Kinda disappointing. Not sure if i will keep it

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Great to know the Thin Flex Series case scores stars for looks, though we were sorry to hear that you're having some concerns about that lower piece. Let's take it from the top with a brand-new warranty replacement to see if that helps keep things secure when you're pulling your Z Flip4 from your pockets.

      Just give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help set things in motion!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Phone Case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's durable and well worth it, I will recommend it to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone case and I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flip 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my flip 4. It's small and compact, but a nice size screen for viewing. Love the color. It doesn't hold the charge as long since the battery.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid protection, but...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clear model looks more like it was made by Rubbermaid. Also, the basic rectangle window around the cover screen lacks any style or design sense.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Sorry to hear you're not a fan of the overall aesthetics of the OtterBox Thin Flex case, but as long as you're feeling good about the protection that's definitely a plus! We'll be sure to share your thoughts with our design team for their reference going forward, and if we can be of any other Otter assistance just give us a call at 1-855-688-7269 and we'll always be happy to help!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Cases Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a new phone without an Otter case. Dropped my new phone on the first day and it just bounced with no issues ir damage.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Otterbox case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case except it slides a lot when im my pocket and holds lint.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great transparent Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Wouldn't even know there's a case on it. Haven't dropped it yet so assuming it does what it says. Pricey.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Zip phone cover!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as I thought it should! But a little bit over-priced!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a cool case. Fits perfectly the phone. Hopefully it doesn't start turning yellowish after time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong one...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just ugly and bulky. I should have purchased thr slim version.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there! We're very sorry to hear the Thin Flex Series case for your Galaxy Z Flip4 wasn't quite what you were expecting. We hope the case has done its job in keeping your phone safe though. We sincerely appreciate you taking the time to share your thoughts on the Thin Flex Series case with us. Please feel free to give our customer service team a call at 1-855-688-7269 with any questions or concerns.

      Warm Regards,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Just what I was looking for!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a basic case with any attachments. Nice case, excellent protection and fits well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unhinged and unworthy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad case but it doesn't protect the modt vulnerable part of the phone, the hinge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for the Z-Fold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb protection without compromising elegance and style.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and appears sturdy enough to withstand a strong impact.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Flip 4 case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fits flip 4 really good and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Case slides right on and provides protection

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay but poor quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case worked well for a short period of time. After about a month all of the corners are peeling up and the case randomly pops off.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that you are experiencing an issue with your Thin Flex Series case for your device. We have a great warranty and we would be happy to provide a warranty replacement case to alleviate the issue you have experienced. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Doesn't stay on, turned yellow/brown

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this case for about 4 months and it's been getting increasingly more loose to the point where the case doesn't even stay on the phone anymore even coming out of my pocket. The case also yellowed and browned pretty quickly and I cannot get it clean no matter how hard I try. Don't waste your time and get a case that actually binds together with more than a prayer.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you are experiencing an issue with your Thin Flex Series case staying on your device and you have also experienced a discoloration issue with the case. We have a great warranty and we would be happy to get that case replaced for you via warranty. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox