Customer Ratings & Reviews
- Model:
- 77-90471
- SKU:
- 6514686
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the Thin Flex Series Carrying Case's excellent protection and snug fit for their Samsung Galaxy Flip4. Many appreciate its ease of use and the attractive color options available. While some find the case slightly bulky, the positive feedback on protection and fit outweighs this concern for most users.
This summary was generated by AI based on customer reviews.
Best choice in cases
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox consistently has the best available cases that offer the best drop protection. I have had phones in their cases that look brand new when removed from the case after 2 years.
I would recommend this to a friend- Cons mentioned:Bulk
Bulky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case. Just a little too bulky for my taste. Ended up with the Samsung brand case.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Tough to hear, but we appreciate the candid feedback and are at least glad that you landed on something you're happier with. Hopefully you'll at least keep us on your radar for any other device protection needs down the road, and if you ever have any Otter questions, just give us a call at 1-855-688-7269 and we'll always be happy to chat!
Happy Holiday Season,
OtterBox Customer Support
Samsung Galaxy Fold4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No protection for the entire phone and case continues to come off constantly.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We're very sorry to hear the Thin Flex Series case wasn't quite what you were hoping for and that you didn't find the protection sufficient. However, we've thoroughly drop tested and confirmed this case meets the military standard. As far as that case movement goes, you should be able to simply slide it back into place if it slips off a bit. We appreciate your feedback on this case though and we'll be sure to share it with our design team for you. Please feel free to give our friendly Otters a call at 1-855-688-7269 with any questions or concerns.
Kindly,
OtterBox Customer Support
Functional enough
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would be nice if it was a little thinner. It's a little crude-looking.
I would recommend this to a friendCase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was really smooth and did not stay on like I wanted.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .So sorry to hear the Thin Flex Series case for your Galaxy Z Flip4 wasn't quite what you were hoping for. If that case is slipping off a bit, you should be able to simply slide it back down and have it stay in place. We appreciate you sharing your experience and you thoughts on the case materials with us though and we'll be sure to shoot your feedback up the ladder to our design team for you. Please don't hesitate to give our customer service team a call at 1-855-688-7269 with any questions or if you'd like to chat about this some more.
Kindly,
OtterBox Customer Support
Nearly worthless
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh, does not protect the hinge and is flush with the screen, almost worthless. I ended up buying one from Urban Armor Gear which, as with all their stuff, is excellent.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're very sorry to hear about your disappointment with the Thin Flex Series case for your Galaxy Z Flip4. Although this case may not be what you were expecting, we've thoroughly drop tested and confirmed it meets our military standard. This case also features raised edges around your screen and camera to assist with drop protection, but we apologize if you didn't find them to be sufficient.
We sincerely appreciate you taking the time to share this feedback with us though and we'll be sure to pass it along to our design team for you. It sounds like you've already made the choice to move on from the Thin Flex Series case, but please don't hesitate to give our CS team a call at 1-855-688-7269 if there's anything else we can do to help.
Warm Regards,
OtterBox Customer Support
It's good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good I likeeeeeeeeeee33ee3eeeee itttttttttttttttttt
I would recommend this to a friendGreat protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for the phone. Bought it as a present and no regrets so far.
I would recommend this to a friendNot worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money, it just felt like a piece of hard plastic in your hand. When closed, the two edges that become exposed were very sharp. I returned it for a much cheaper case that is better in every way.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Oh no! We apologize for any discouragement you might have experienced with the Thing Flex Series case for your Galaxy Z Flip4. We sincerely appreciate you taking the time to share these thoughts with us though. We're always looking for ways to improve our cases with each new release and hearing from folks like yourself is the best way for us to gage that path forward. It sounds like you've already made the choice to move on from this case, but if there's anything we can do to help please don't hesitate to give our CS team a call at 1-855-688-7269.
Kindly.
OtterBox Customer Support
Horrible case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case was horrible, came yellowed already. I returned it same day i received it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are happy that the retailer helped with this issue. Please note that we have a great warranty, and we would be more than happy to get you a new product via warranty replacement with any issues with the case including any discoloring. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Good case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good coverage over the phone. The clear back lets you see through it.
I would recommend this to a friendBeautifull
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I highly recommend it, a very nice touch of high tech!
I would recommend this to a frienddoes the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.appears sturdy enough to take a fall. no problems to report
I would recommend this to a friendOtterBox z flip 4 case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dosen't fits my phone after a few months or stay on phone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Jerome! We are so sorry to hear that your case is not staying on your device. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Bottom half doesnt stay on phone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont waste your money. The bottom half easily slides off my phone now. And it turned yellow already too
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We're very sorry to learn about your disappointing experience with the Thin Flex Series case for your Galaxy Z Flip4. We know that you expect better from your OtterBox. If that bottom piece is slipping off, you should be able to just push that part down and have it stay in place. Please let us know if that's not so, and we'll be sure to share your continued feedback with our design team. As far as that discoloring goes, there are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. Please don't hesitate to give our customer service team a call at 1-855-688-7269 with any questions, concerns, or if you'd like to discuss things further.
Warm regards,
OtterBox Customer Support
Phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong case. Assistant said it would fit for the phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that an incorrect case was received. The ThinFlex Series is very specific and will only fit the device for which the case is labeled. If our Customer Service Team may assist with finding the perfect case for your device, please give us a call at 1-855-688-7269 and we are happy to help with this!
bad
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke my phone on the first drop, NO HINGE PROTECTION
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are very sorry to hear about your damaged device. Our cases are very protective, but some variables can't be predicted. We're happy to send a new OtterBox under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a ring at 1-855-688-7269 with any questions or if you'd like a new case.
Phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the color. It is not worth the price
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Kathy! So sorry to hear the Thin Flex Series case for your Galaxy Z Flip4 wasn't quite what you were expecting. As far as pricing goes, we think the cost of the unit is well worth the high-caliber protection, outstanding customer service, and limited lifetime warranty that all come along with the product. We appreciate you taking the time to share your thoughts on this case with us though. Please feel free to give our CS team a call at 1-855-688-7269 with any questions or concerns.
Best,
OtterBox Customer Support
- Pros mentioned:Fit
Surprisingly Solid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the better cases Ive had for the zflip. Actually fits the phone and doesnt get in the way of closing.
I would recommend this to a friend - Pros mentioned:Protection
New cell phone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase to protect my cell phone. New projective case.
I would recommend this to a friend