Customer Ratings & Reviews
- Model:
- 77-90461
- SKU:
- 6514688
Rating by feature
- Value
Rating 3.2 out of 5 stars
- Quality
Rating 3.1 out of 5 stars
- Ease of Use
Rating 3.5 out of 5 stars
Customers are saying
Customers have good things to say about the protection offered by the Thin Flex Series Carrying Case for Samsung Galaxy Fold4, noting its ease of use. However, many customers reported issues with the case's fit and build quality, citing concerns about the case's tendency to detach from the phone. The adhesive used to secure the case was also frequently criticized for its poor performance. Some customers also expressed concerns about the case's design and value for the price.
This summary was generated by AI based on customer reviews.
Awesome phone case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome phone case. Can’t go wrong with it. It is a definite recommend from me
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for the fold 4 better than what I had before with the Fold 3
I would recommend this to a friendZ Fold 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung finally made a great cover for Z fold and made to match color
I would recommend this to a friendGreat phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone. Love that you can use it like a phone or a tablet.
I would recommend this to a friendGreat case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy case and worth the price. And work buy again
I would recommend this to a friendGalaxy fold 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new phone cause its like a table too its fast
I would recommend this to a friendAmazing Phone.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprisingly durrable. Can't go wrong with Samsung.
I would recommend this to a friendWow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. Durable plastic will last for a while.
I would recommend this to a friendCase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so great, always coming apart, Not really liking it will have to buy something else.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .You're not wrong to expect the Thin Flex Series case to keep itself together under the pressures of daily use, and we're sorry that your most recent Otter experience has been coming apart at the seams. Have you been able to make use of the adhesive strips that are located on the inside of the frame? You'll need to remove a thin layer of film to start, but then everything should stay properly in place.
We're including a link to our YouTube video on this case for your easy reference, but please feel welcome to give us a call at 1-855-688-7269 if we can be of further assistance, and we we'll always be happy to help!
https://www.youtube.com/watch?v=S6mEps8xF_E
Happy New Year!
OtterBox Customer Support
- Cons mentioned:Fit
Fine for a temporary case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case fits poorly. The top portion often comes off and I almost dropped my phone once because the top slides off. It does not snap into place. Spigen is the best option for this phone because it has a perfect place for the S pen that doesnt cause your phone to be uneven when placed flat.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! So sorry to hear the Thin Flex Series case wasn't what you were hoping for. We understand how that can be a bit discouraging. As far as that top piece goes, you should be able to simply slide it back into place if it slips off a bit. We appreciate your feedback on this case though and we'll be sure to share it with our design team for you. Please feel free to give our friendly Otters a call at 1-855-688-7269 with any questions or concerns.
Kindly,
OtterBox Customer Support
- Cons mentioned:Fit
Not Worth the Price for All the Hassle
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Front cover keeps coming off with even basic movements. Too much hassle for the amount of money spent.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We're very sorry to hear about your disappointing experience with the Thin Flex Series case for your Galaxy Z Fold4. We know that you expect more out of your OtterBox. As far as that top piece goes, you should be able to simply slide it back into place if it slips off a bit. We appreciate your feedback on this case though and we'll be sure to share it with our design team for you. Please feel free to give our friendly Otters a call at 1-855-688-7269 with any questions or concerns.
Warm regards,
OtterBox Customer Service Team
- Pros mentioned:Protection
Always get an otter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When you need a phone case you otter know better. They're not pretty but the protect your phone better than a slim piece of plastic.
I would recommend this to a friend - Pros mentioned:Protection
Great case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it.. fit my phone perfect and it also protects it as well. M.s
I would recommend this to a friend Received a previously opened package
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a brand new product and I received a ripped open package that was sloppily taped back together.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We would encourage you to reach out to the place of purchase regarding the issue you have experienced. Please know we are here with a great limited lifetime warranty thereafter as you enjoy the product and the protection if provides your device.
- Cons mentioned:Case quality
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case slides off the front portion of phone and is flimsy for the price
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We're very sorry to hear the Thin Flex Series case wasn't what you were expecting. Although the case may seem thin, we've thoroughly drop tested and confirmed it meets the military standard. If you're having some trouble with that top piece, you should be able to simply slide it back into place if it slips off a bit. Thanks so much for taking the time to share your thoughts on this case with us though. We'll be sure to shoot your feedback up the ladder to our design team for you. Please feel free to give our friendly Otters a call at 1-855-688-7269 with any questions or concerns.
Best,
OtterBox Customer Support
OTterBox/Galaxy Z-fold
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone case is nice and solid. It looks right at home on my Z-fold 4
I would recommend this to a friendGood buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This my second case because I got a new phone. I would recommend it.
I would recommend this to a friendNot but but....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall is pretty good case but hinge side of screen cover is pretty flimsy and could have been done better
I would recommend this to a friendPhone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like my otterbox case for my Samsung phone. The stylus is still useable and not blocked.
I would recommend this to a friendGood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just here to even out the other dudes review. Ottorbox is good.
I would recommend this to a friend