Customer Ratings & Reviews
- Model:
- 77-90907
- SKU:
- 6515366
Rating by feature
- Value
Rating 3.2 out of 5 stars
- Quality
Rating 3.1 out of 5 stars
- Ease of Use
Rating 3.5 out of 5 stars
Customers are saying
Customers have good things to say about the protection offered by the Thin Flex Series Carrying Case for Samsung Galaxy Fold4, noting its ease of use. However, many customers reported issues with the case's fit and build quality, citing concerns about the case's tendency to detach from the phone. The adhesive used to secure the case was also frequently criticized for its poor performance. Some customers also expressed concerns about the case's design and value for the price.
This summary was generated by AI based on customer reviews.
Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome phone!! Great for movies and shows and for tablet use.
I would recommend this to a friendVery pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the phone. Best phone that I’ve had works exactly as described no issues at all
I would recommend this to a friendGood Case
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case, works well and does the job at protecting the phone
I would recommend this to a friendGalaxy fold 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent all around phone and display I've had mine for a month now and no issues
I would recommend this to a friendExactly as advertised!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case, good fit! Nothing more and nothing less than advertised.
I would recommend this to a friendPerfect fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect doesn’t make the phone any bigger and that’s good!
I would recommend this to a friendGreat service and phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone easy to set up. Service was great and informative.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, serves its purpose. Still makes the phone a tad slippery
I would recommend this to a friendWorst case ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hated it. This thing only lasted a few months and it fell off pretty easily. It also started to bend.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Frank! We’re so sorry to hear about the trouble with your Thin Flex Series case. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Otterbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my phone case it looks good on my phone and warranty on it
I would recommend this to a friendFold 4
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. The quality of the photos and durability
I would recommend this to a friendNot happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the material for the case. It does not seem to be strong enough to withstand impacts.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that the material of this particular case was not to your liking. The ThinFlex Series for your device is designed to offer great protection and functionality. We have an amazing warranty, so should you ever experience an issue with the case in the future, please feel free to reach out to our CS Team!
Eh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for the time being case does not like to stay on fully sticky strips give out way to fast
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you've had some trouble with the adhesive strips on the inside of the Thin Flex Series case. Feel free to ping our friendly Otters through the following link or at 1-855-688-7269, and we'll be glad to help dial things in with a brand-new warranty replacement that is sure to stand the tacky test of time!
https://www.otterbox.com/en-us/warranty-begin
Best,
OtterBox Customer Service Team
Top of case a little to thick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only use the bottom part of the case because it blocks your fingers from competely touching the outer keypad numbers and letters
No, I would not recommend this to a friendThe best version
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service and this item were awesome, I'm so glad..
I would recommend this to a friendWait for a better option
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Front protector does not stayed on. I had to use my insurances for a new phone when the fold feature cracked
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Jess! We're very sorry for any discouragement you may have experienced with the Thin Flex Series case for your Galaxy Z Fold4. We know that you expect better out of your OtterBox. If that top piece slips off a bit, you should be able to simply slide it back into place. We sincerely appreciate you taking the time to share your thoughts and experience with us though and we'll be sure to pass this feedback along to our design team for you. Please don't hesitate to give our customer service team a call at 1-855-688-7269 with any questions, concerns, or if we can be of any additional help to you.
Kindly,
OtterBox Customer Support
Do not buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be the worst product the company has ever produced. It is not worth the money
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize the Thin Flex Series for the Galaxy ZFold 4 device was not to your liking. If we may provide additional troubleshooting or assistance with this case, please give us a ring at 1-855-688-7269 and our CS Team is happy to help!
Meh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good……………………………..,.,,,,,,,,,,,,,,,,,,,………………..
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Darius! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
This is Otter box?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You would think Otter Box there would ɓe more to it. Not a front screen cover.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We have designed the Thin Flex to be both protective and sleek. With newer devices, we like to ensure all of the features of the device are accessible, including those accessed via the screen, and so built in screen protection in newer devices is less common than in devices of the past.
Dont buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible design. The "front" cover makes it nearly impossible to manipulate the touchscreen edge
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We're so sorry to learn about your disappointment with the Thin Flex Series case for your Galaxy Z Fold4. We specifically crafted this case to be seamlessly congruent with your exact device, so this is a bit surprising to hear. We'll be sure to pass your feedback along to our design team on your behalf though. Please feel free to give our customer service team a call at 1-855-688-7269 with any questions or if you'd like to discuss things further.
Warm regards,
OtterBox Customer Support