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Customer Ratings & Reviews

Your price for this item is $45.99
The comparable value price is $59.99

Customer reviews

Rating 2.6 out of 5 stars with 31 reviews

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Rating by feature

  • Value

    Rating 2.7 out of 5 stars

  • Quality

    Rating 2.6 out of 5 stars

  • Ease of Use

    Rating 3.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

39%would recommend to a friend

Customers are saying

Customers have good things to say about the protection offered by the Thin Flex Series case for Samsung Galaxy Z Flip7, with comments praising its ability to safeguard the phone. However, some customers reported issues with the case fit, noting that it did not always stay securely on the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-31 of 31 reviews
  • Rated 1 out of 5 stars

    Broke after two weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 2 weeks of use in what seems to be the same place others' cases have broken as well.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Bestbuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. I would buy it again on my next new cellphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Great customer service! I was in and out in 5 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returning to android

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going back to android from iPhone with this one. It’s a great experience. Picture quality is great. Everyday finding new things in it. It’s fun indeed. Also should mention about the excellent customer service received from Bilquis at Fredrick, MD store. She was so helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box never disappoints. This case fit my phone perfectly and I love the protection,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very protective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is great. Protects the phone very well and still shows the color of the phone very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite clumsy and this case has saved me many time's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flip Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediate service and got everything set up to my request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product worth the money and protects phone perfectly

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last long top peace broke in 2 weeks of use

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Best phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best brand for this phone that I have found the case actually grips to the phone, it's sturdy and doesn't leave any weird gaps like other ones do

    I would recommend this to a friend
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