Customer Ratings & Reviews
- Model:
- 77-98216
- SKU:
- 6632924
Rating by feature
- Value
Rating 3.0 out of 5 stars
- Quality
Rating 3.1 out of 5 stars
- Ease of Use
Rating 3.4 out of 5 stars
Customers are saying
Customers appreciate the product's stylish and modern design. However, many customers have raised concerns regarding its durability and poor fit. Additionally, issues with adhesion, a slick grip, and difficulty accessing the fingerprint scanner have been noted.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Fit
There are better cases somewhere else
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rarely leave reviews but this case genuinely isnt a good fit for this phone. The top part to protect the sides doesnt latch on completely and at certain time's just comes off. For a moment i thought I got the wrong case however after replacing it I realized thats just how it is. Ive purchased cheaper cases that do fit well. $60 for a case that barely fits is not worth it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
- Cons mentioned:Durability, Fit
Dosent fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case does not fit the phone properly.And falls off in my hand or my pocket.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Case is flexible with phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use fits well would be nice to have color options
I would recommend this to a friend- Cons mentioned:Fingerprint scanner accessibility
What Otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst case Ive ever purchased. Finger print sensor is almost totally unusable. Back portion of the case constantly slides off the phone dispite it having stickers to hold it in place. Stickers dont stick to the phone. Otterbox really has lost its quality in recent years ans still charges $60 a case. Dont waste your time or money with it. Get a spigen case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback regarding the Thin Flex Series for Samsung Galaxy Z Flip7. We have taken your feedback to the company for future consideration.
OtterBox Lives Up To It's Hype
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had an OtterBox case for every phone I've owned for years. It lives up to its reputation for protecting your investment. I wish the lovely coral red of my Galaxy Z Flip 7 was more pronounced with the clear OtterBox case but understand. It's raised edges help protect the camera/screens; and it is wireless charging compatible.
I would recommend this to a friend- Cons mentioned:Durability
Galaxy z flip 7
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had it for less than a month and on the first drop the case broke. Pricey for the quality you get.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
3rd one broke
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My with has a samsung flip phone she loves. She's had three of these otterbox cases and everyone of them has failed. Not the typical otterbox product quality, and very disappointing in general. I would NOT recommend this product to anyone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great Limited Lifetime Warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
- Cons mentioned:Fit
Did not like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like this case because it slips off easily.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Decent case
|Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Decent product. Broke after a few weeks but I was taking it on and off so I don’t blame it as much.
I would recommend this to a friendDoesnt seem like otterbox case.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks like a phone case not made from otterbox. Too thin and way too expensive for a piece of plastic.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this.
Not the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would be good protection but bottom piece keeps popping off. It protects it but the popping off makes the phone vulnerable
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Delilah! We're so sorry to hear about the trouble with your product. We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Expensive and cheap at the same time
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case did not protect my Flip 7 at all. Otterbox used to make sturdy cases, but the best, less expensive case came from Amazon
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great Limited Lifetime Warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
- Pros mentioned:Design
Fits in pocket
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful design. Wish there were more colors. Compact and easy
I would recommend this to a friend what I was looking for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.what I was looking for and you had it in stock. thanks
I would recommend this to a friend- Cons mentioned:Durability
Otterbox thin flex for galaxy z flip 7
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was trash for me it broke in 2 weeks and i didnt even drop it probably due to it being thin. I bought a $25 case from amazon and it has lasted longer then this otterbox.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
- Cons mentioned:Fit
Unfortunately its not worthy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case looks nice, but for some reason one side of the case kept popping off the phone. I had to return it in less than a week, unfortunately. I expected Samsung to have the best case for my phone since they created the phone itself.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are glad to hear that the retailer helped with this issue.
- Cons mentioned:Fit
Doesn’t fit properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case did not fit the phone properly despite it being made for this phone. I did return immediately
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback. We have taken your feedback to the company for future consideration.
- Cons mentioned:Fingerprint scanner accessibility
Don't waste your time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cant use the fingerprint scanner with the case on. How could otterbox miss this?
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to us via chat, and we are happy to help with this!
- Cons mentioned:Durability
Not well made
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a month of having it. It just cracked and cant be fixed. So I have to find a better case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
- Cons mentioned:Adhesion
Phone case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldnt stay on . Junk. BB let me return it. Thank you
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are glad to hear that the retailer helped with this issue.