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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9468 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 9,468 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys where great and efficient! Came in and got the job done with no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy install team is 1st class. In and out Don’t even know they are installing. They are whisper quiet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    tech review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician was polite and professional, worked well in installing my device, tested the microwave before he left, great service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fancy microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful microwave and I never dreamed it would be so excellent as it is one of the lower priced one. It is so smart! I love the reheat function as it determines how long it takes to warm. It is super to say the least.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation peson was so nice and did great job! He performed great work and show us great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Efficient install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The over the cooktop microwave was installed quickly and efficiently by a Best Buy Geek Squad employee. He was prompt for the appointment, skilled at his job and cleaned up the working area before he left. I was impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional good service very quick was very detailed I give him a ten plus very good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service on installation of Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional. He showed up on time, quickly got the old unit out and the new one in. So glad I paid to have this done by a professional. Well worth it. Thanks, Best Buy, for great service. We love our new, low-profile microwave! One of the reasons I purchased from Best Buy was your quick delivery and installation. You beat the competition by weeks, literally, and Best Buy is always reliable on your products, regardless of whether it is an appliance, a computer, a TV, a printer or camera, since I've bought them all from you. Your people are very knowledgeable and so much more helpful than those big-box home-supply stores!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and Well Done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came in knowing exactly how to install it, they Tok all precautions that the Microwave was properly installed and due to Covid-19 also they took the safety measures. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice - works well Wish the buttons lit up - it’s difficult to see evening/night hours

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best crew ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with Best Buy's installation crew. They were impresively efficient, courteous, and respectful. They were on time, knowledgable, and considerate. They get a 10!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and tidy in and out in no time very professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there was some extra work needed to fit this new microwave into the old hole. the person doing the installation without any complaints made it fit and it works beautifully.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and quick service! Very professional and helpful! They did the installation very fast and arrived on time!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and clean. Good to see installers that have a clue nowadays.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast friendy install team. Seemed very knowledgeable, and cleaned up well after install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Microwave install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we had to wait some, the guys came in and were done in 15 minutes. Thanks. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation went very smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad people came to install the Over-the-Range Microwave. One was experienced and the other was in training. Both were very professional and the installation was well done. They were very neat and hauled away the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    over the range Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and experienced. They came in, accessed the install, went to work and completed the job in less than 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    install genius

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer arrived to the minute promised. His work was clean and efficient. A total clean up afterward and the old unit was removed and hauled away. Very satisfied with the install service

    I would recommend this to a friend