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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9470 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 9,470 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Scratched microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did an awesome job replacing the original scratched microwave that came from the store that way

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing the microwave and very fast. Nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design on GE Profile Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was rather easy because it replaced our old microwave. We love our new GE Profile Microwave and the modern look/design.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Excellent Microwave Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician had the old microwave removed and hew one installed in less than an hour

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Micro Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a very good job. Removed the old microwave and installed the new one. Very pleasant and knowledgeable . Nice clean up afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Massive Thanks For Microwave Install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great team that came out to install our microwave. They were so efficient and knowledgeable and made quick work of the removal and installation. Bravo!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Install LG over-the-range Microwave Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy installers arrived on time and removed old microwave and installed new LG Microwave quickly and efficiently without damaging anything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and clean

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, clean and Great Service. Couldn’t ask for anything better!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home Run

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a great price. If you are a Geek Squad member the installation is free.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two order a second because of damage. The first team did not know how to install. Left in in wrong. The second team recognized the problem and installed it properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service and Quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman arrived right on time to install my microwave. Once out of the box, he noticed that a small corner of my microware had a scratch. I had to look hard to see it, but he noticed the imperfection. He installed the microwave, but arranged for a replacement to be installed before he even left the house. 2 days later, a replacement showed up and was installed. Their standards for quality and service were beyond what I expected. They assumed all of the leg work to not only install, but secure a replacement and schedule a time for it to be installed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    friendly and competent technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was kind of complex as they had to take out the old microwave and install new brackets and switch the fan output around. They did an excellent job with no collateral damage.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Whirlpool microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a careful job in removing the LG microwave and installing the Whirlpool microwave. The latter is much quieter and more efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like Clockwork

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dalton was professional and extremely efficient throughout the entire process. Ensured that all debris and such was taken care of.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my over the range microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve was great! Very helpful, informative, and got my microwave perfectly mounted along with giving me usage instructions/suggestions

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great delivery & installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew arrived on time. Installed the Microwave quickly and efficiently .

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installation is the way to go. It makes getting your new appliance so easy. The technicians do good work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reminding bell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung slim line microwave saves space. We generally do not use the microwave very often as a rule, but have found ourselves using this one quite often. The menu buttons are easy to understand and it has a bell to let you know if you have left something in it. Sometimes in the mornings with our previous microwave we would reheat our coffee and forget it was in the microwave, with this microwave that's not a problem, because the bell reminds you it is there. Great appliance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the installer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! Love this product, sleek design easy to use.

    I would recommend this to a friend