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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9522 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 9,522 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave install over tile backsplash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job solving backsplash tile issue and installing microwave correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was fast, 3rd party was very friendly and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Over-the-Range Microwave Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek Squad installation techs did a fantastic job. Courteous, efficient and professional installing my Over-the Range Microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went very well. Techs were very professional and neat. Would recommend you let them do it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expert advice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris my installer was knowledgeable and installed quickly and he was on time and called me when he was in his way. Customer service at its finest

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and clean

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, clean and Great Service. Couldn’t ask for anything better!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly and fits over the counter well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    30minute install with 2 guys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two installers were here for 30 minutes to install the microwave and I paid $140. Granted I had already removed the microwave from the packaging and set on counter for use. They did not mention anything about venting so I am not sure if venting is necessary. There is damage on the side of the microwave like it was struck with a sharp tool like a phillips but I did not notice it until after the installation so not sure if I received the microwave damaged or if it happened during unpackaging or installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad with IT Networks but this was first appliance. Chris of the Geek Squad did a fantastic job and kept us informed of everything he was doing. Great Experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who installed the microwave we excellent. Not only did they work well together it was done quickly with no mess.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcus was fantastic. Very personable and professional. He was super friendly and did a great job. I would recommend his services again for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome guys! They worked really fast an efficient. Got the job done and hauled away or junk microwave. Great service from Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn’t say white glove service, got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recall the install, but I do see that they had scratched my oven after they left as when I noticed it other than that they did a proper job installing it, but I wasn’t watching them as closely as I should nor did I do it well enough inspection And it’s just a little scratched so it’s minor

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Vacation Rental Condo neede a new micorwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer new what he was doing - friendly and thorough - one Oops - but minor problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice service for convenience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this while I had total tech, and so it was "free" and so at the time a great service since it wasn't an out of pocket cost. Installing microwaves is a pain so to me worth it even if you have to pay. That said my installers took my owners/operating manuals with them. While I can access them online I shouldn't have to. So I am dinging the service for that reason.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AWESOME, professional installation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer, Ken, was extremely professional, courteous, polite and knowledgeable! Also, cleansed and left everything as if he was never there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good team assigned to make the installation of the Microwave. The team was very professional and focused on details. Best installers. And the microwave looks great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was on time and was very professional. Microwave is secure and looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person sent to install the microwave was excellent. He found an existing electrical problem and was able to fix it on the spot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The BEST

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an amazing job. My microwave originally did not fit but they built a wood insert that made it fit perfectly! The microwave looks amazing!

    I would recommend this to a friend