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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9522 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 9,522 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    OTR Microwave Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time and efficient. They knew what they were doing and completed the installation with no issues. All went smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost identical to the 1 we had before a few new options but once installed properly works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service technicians did a great job installing the microwave!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike did a fantastic job installing our microwave. He was on time, removed the existing item and carried it the garage for us. The cost was well worth it to have a professional installation!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product fir the price. I M a builder and have used this item exclusively on my last few houses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the installer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service!! Love this product, sleek design easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave is very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used all the features yet like the grilling but so far it does a great job. I really like the Black Stainless that matches the stove, fridge and dishwasher I got with this item

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the microwave for 6 weeks. So far, so good. The installation went well and the product is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    smooth install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was smooth. had no issues, and the guys were really nice and super careful with my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done !!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ,fast and carefully mount,they do it a great job,I recommended 100%

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Microwave Installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called before he arrived. Very knowledgeable about product. Did not waste time. Complete job quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service representative was on time, very pleasant and knowledgeable. Perfect installation and tutorial. Excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service with professional and courteous technicians. We were very happy with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were on time and quick No mess left behind Tested all settings and set the clock for me also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with installation microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation of my microwave. I wish they had spent more time with us on how to use the product, but it functions well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LED lamp color is not good, otherwise love it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a working microwave with this unit because we had the opportunity to use this model at a friends house and we were impressed with it's power and ease of use. The convection oven is great for warming items like left over pizza that does not reheat as well using microwave heating. Disappointed that built-in LED is a 5000 Kelvin (very white light) instead of a 3000 Kelvin (warm white) color. The very white light stands out like a sore thumb in the kitchen when it is on. Also it is not the best color rendering lamp in home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Well worth the cost

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, well done. I always use Best Buy’s install option when I buy appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great team!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys tock! They were in and out, did an awesome job, neatly and respectfully. They were on time and complied with all the requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Susan S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job with the installation. The first microwave came damaged in the box, which I am certain was NOT the fault of Best Buy. The serviceman promptly reboxed it, took it back with him and came back asap with a new, undamaged unit. Very friendly and helpful service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    High quality and friendly service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Showed up on time, completed the installed quickly, and cleaned the working area well before their departure.

    I would recommend this to a friend