Customer Ratings & Reviews

The LG has been installed and working very well for several weeks. It is the second install and tip of the hat to Best Buy installers who could not get the first one in and made arrangements for a replacement. No cost to me. The LG is quiet and really heats items very well. The oven is quiet and the controls are clear and visible. Have to like the little tune when the cooking is complete. No annoying sounds. Looking forward to a long relationship. Oh yeah, the venting really works.

The installation crew worked very fast and were very professional. I had my replacement microwave mounted and ready for use in a timely manner.

The team was prompt, helpful and knowledgeable. They arrived when they said they would and were super quick. We will be using them again should we have a need for another appliance.

Ben was professional and knowledgeable. He and his team worked quickly and expertly installed my Microwave.

The service is a must have when you order the over-the-range microwave. Highly recommended. My wife and I are very satisfied with the service. We got a free haul away service as well. Worth the money. The installers called before the arrival. They came on time as scheduled. They're very well prepared, they got their masks on, and their shoes covered with shoes' blue cover so that my carpet & floor wouldn't get dirty. They carefully removed the old microwave so that the dirt/debris wouldn't fall all over the floor. They measured, drilled the needed holes, mounted/lifted the heavy microwave, and installed it perfectly. They worked reasonably fast as well. Highly professional and highly recommended service.

Good job on the installation of the product. They were fast. Didn't damage anything. Explained details on the device. Also, they didn't get lost when they came out. VERY GOOD.

The installers called me the day they were scheduled to do the installation and informed me that they would be arriving earlier than planned. This was good since I wouldn't have to wait around all day. The installers arrived on time and proceeded to remove the old microwave. Everything went super fast and smooth and before I knew it, the new microwave had been installed. Once installed, one of the installers set up the clock and allowed me to test it to make sure everything was working properly, which it was. He gave me a few more instructions before leaving and everything was good to go. I've been using the microwave for almost two weeks now, and everything has been fine. Definitely a good experience.

Installation of my microwave went very smoothly. I received communication beforehand confirming the appointment and arrival of the installers, and letting me know how to prepare. Once here, they were quick, professional and friendly. Couldn’t be happier!

Technician was knowledgeable and efficient he was done before I knew it

The two guys were efficient and friendly. I came home from work and it did not take very long before they had it installed. Unfortunately for me, I forget to take the silicone microwave splatter cover out of the old one before they removed it, so now it is gone.

Best Buy used Elite Appliance for my install and I couldn’t be more pleased. They did a superb job. It was a quick, clean install and they stayed to confirm that everything was working correctly. I selected Best Buy for my purchase because they said they could install over my tile backsplash. They fulfilled all their promises.

The guys came and went straight work. Install was fast and they were professional

The installers were on time, quick, and efficient. The new microwave is a beauty. My family uses this microwave almost daily. It is a wonderful upgrade and worth the price.

I recently had the pleasure of using BestBuy Installation Services, and I must say, they were truly outstanding. Here’s why their service stood out: • Efficiency: The installation team was incredibly efficient. They arrived on time, well-prepared, and got to work promptly. • Expertise: The technicians demonstrated a high level of expertise in their work. They handled the installation with precision and professionalism, ensuring everything was done correctly. • Attention to Detail: The team paid meticulous attention to detail, ensuring that the installation was not only functional but also aesthetically pleasing. • Clean-Up: After the job was completed, they left the area spotless. No mess or clutter to deal with. • Friendly and Helpful: Throughout the process, the team was friendly and ready to answer any questions. They even offered some valuable tips related to the installation. In summary, BestBuy Installation Services exceeded my expectations. Their professionalism, efficiency, and attention to detail make them a top choice for any installation needs. Highly recommended for their outstanding service!

Quick and easy install. The person was efficient and clean.

The two guys who came to deliver and install my microwave (I think it might have been J&B - I’m in the Detroit area) were super nice and helpful. They were able to address what I needed and get the microwave installed quickly and also clean up. Would highly recommend getting the installation if needed.

The crew that was scheduled to install were great. They did a quick job to install and explain the new appliance to us. My only complaint was their pre-call notification. They gave me a 20-30 min notification that they would be there... it was more like 60 -80 min. They still arrived in the window which was fine, but they need to do a better time of judging traffic and travel times.

Great Install. Showed up early and got the job done quickly.

best installation ever! Service people were actually early and so efficient in the installation of our over-the-range microwave. the old one was out and the new one was in in about 20 minutes tops! Great installers, cleaned up after themselves. Explained our new microwave to us, left us all the appropriate instruction manuals and were on their way! Couldn't be happier!

Excellent quality and speed from the installation.