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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9478 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 9,478 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy technicians did a great job and were very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave purchase and professional installation.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who installed the microwave were the most considerate and respectful people. I would strongly recommend them . Microwave is a great choice for us. Victoria and her team were very helpful and understanding. Love them. You’ll love them too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing my microwave. It works well. I just wish they would have cleaned up after themselves better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They were friendly and professional.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job removing the dead Whirlpool microwave and installing the GEmiodel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good install, no complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast professional install. They tested it before they left. They even moved the old microwave to the garage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficient quick OTR microwave install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    efficient, quick install. the only advice i'd have is to ask a best buy in home consultant to check the quality of your current kitchen cabinets, since if they're old and of bad quality (like my particle board ones from the 70's), they might not be sure enough long term to safely hold the newer bigger OTR microwaves. (I reinstalled the microwave myself after putting plywood in the cabinet for a sturdier mount, at the advice of the Best Buy installer)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience having best buy installation. Very happy with the work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional, friendly and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great ! Didnt make a mess and did what they needed to do efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New LG micro.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy's did a super job of installing new microwave. And removing non working 2yold samsung piece of crap

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that installed the microwave did a great job. He was efficient, knowledgeable, and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician was great! Very experienced and was in and out in no time! He put plastic down and even cleaned up before he left!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient, the service tech was knowledgeable and friendly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Seamless installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were on time, helpful and got right to business. It was worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the easiest install we have had. We are very pleased with the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I always choose Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave. Samsung quality & value is simply, outstanding. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a microwave online and set up an appointment to have it installed. No where did it say an outlet above the oven was needed. So when they came out to install it I was then told this information is not online but should be. So I had to get an electrician to come and install an outlet then reschedule the install. Once they came back it went well, but a week later Best Buy was blowing up my phone asking me if this was done and if I had the microwave?? I called them back after work and informed them yes it was installed and they brought the microwave to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Over the range convection microwave oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation team they were very careful and professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and professional installers, great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend the stove.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantasticorical" love the stove went to the store to buy it baby brother and we'll. My wife and a rep of the store came and I was sold. Great build all the bells and whistles, could not ask for a better baby.

    I would recommend this to a friend