Customer Ratings & Reviews

Over-the-Range Microwave Installation Review The installation was quick and professional—technicians arrived on time and handled everything efficiently. They ensured the microwave was securely mounted and tested, leaving the area clean and tidy.

I had a great experience with the Best Buy installation team for my over-the-range microwave. I was especially impressed with how professional and detail-oriented the installers were. I wanted the microwave to sit flush with the cabinet doors, and although the manufacturer's template and specs were slightly off, the team went above and beyond to make it work. They carefully added shims to align everything perfectly, resulting in a clean, built-in look that exceeded my expectations. They also noticed that the vent setup required a different part than what I had and clearly explained what was needed, offering helpful advice rather than just doing a quick install and leaving. The team took care to protect my property throughout the process and cleaned up after themselves. I'm very satisfied with both the end result and the quality of the service. Highly recommend!

One removed microwave while other one unpacked box of new one. The new microwave was installed very quickly. Both were very courteous and removed old microwave and all the box materials.

Great microwave which multiple different warming options. This was a huge upgrade for us. We love the sleek look with no handle that sticks out and all the options it has!

Our installation crew were fast and efficient. They were very pleasant and funny.

the guys were very quick to unpack and install the new microwave over the range, and helpful.

Great product. It works well looks good.It's easy to understand and work. Cook shoot exactly as you programmed. Match is verywell with decor.

They came in quick and swift and they were done within an hour, if that.

The tech was extremely professional. The install was completed flawlessly!!!

I was very happy with the installation and professionalism of the associates.

Love, love this microwave! It looks great and more importantly gets the job done. The Wi-Fi works well with my Samsung oven. The fan works well and is super quiet. The install went well, the techs were professional and friendly. Highly recommend. The only downside is I bought this in June and it didn’t became available until August but I understand this was because of supply chain issues.

The third contracted workers did a good job. The followup phone call by the third party company for any issues after the installation was unexpected and important.

I am battling stage 4 cancer and many household activities are very strenuous so I decided to purchase your installation option with my microwave. The installers charged a little more than I anticipated because of the difficulties they encountered. I was fine with this. It was one of the best decisions I have ever made. Carlos was one of the installers and if I could rate him with a grade higher than 10 I would. The installers were very professional, knowledgeable, friendly and they would be welcome in my house at any time. They had a difficult job yet they took time to explain everything. I rarely, if ever, write reviews but I did not want to let this opportunity pass. 5 stars for every aspect of the installation.

Later, after I went through the install instructions myself, I noticed that the two Best Buy Associates that did the install, cut a few corners. Basically, it looked like it was so they could get it done quicker. The microwave was still installed correctly though. And I'm still going to give them 5 stars because I know all too well how it is. How many installs they do probably has a lot to do with how much money they make. And when working in a middle-class job like that, most people are living down to the last dollar to their name every week. So technically, survival is at stake almost every single day...

Great install, friendly technicians. Microwave looks and works great.

The husband and wife install team were really on their game, they were quick and the install was very clean. They were very respectful to area around the install, We liked their work so much that we requested them specifically to install the rest of our appliance purchases.

Best Buy crews are excellent. Install was perfect, tech was tidy and professional. Left work area clean, removed old unit and even wiped the front and controls!

This microwave blends elegance with intuitive functionality. Its sleek design complements any kitchen, while user-friendly features simplify cooking. Precision heating ensures perfect results, making it an indispensable appliance for effortless meals.

The 2 guys who delivered and installed my Range and Over the Range Microwave did an incredible job. They arrived within the time window. They had to uninstall the sliding door to get the ranges in and out. They unloaded their truck and put the old one one the truck while my wife cleaned the dirt and grease build up. They installed the range and microwave quickly and easily. Obviously not their first time! Thanks to the Professionals!

The installer was friendly, courteous, knowledgeable, and efficient! He got the job done right the first time, in great time!