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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9522 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 9,522 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very well, they gentlemen knew exactly what to do for a perfect install

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dakota did an excellent installation Job, we were b very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time, quick,and personable. No installation issues, went exactly as one would hope

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT LOOKING AND EXCEPTIONAL MICROWAVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEAUTIFUL UNIT ,GREAT TO USE,HAVE TO LEARN ALL THE NEW PROCEDURES---2ND ONE I HAVE BOUGHT FROM BEST BUY

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ray & Justin were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my new microwave was fast and efficient. Ray & Justin did a wonderful job. It was obvious that they were very experienced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fine. Except for one minor problem. One of the installers accidentally cracked one of my new kitchen wall tiles during the installation, and one of the screws he was using to install the microwave broke during the process. However, he was honest and upfront about both accidents. Best Buy offered to replace the tile or give me a gift card. Since the broken tile wasn't visible, I chose the gift card. The other minor complaint is that I had to take more time off work for him to come back and replace the broken screw.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    On time and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and on time. Quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OTR Microwave Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our techs were very professional with the installation process. Both were very personable and would listen to any concerns that I had. Kudos to both our techs and our local Best Buy for being able to meet the needs of their customers!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy installed my Over The range Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the installer. He was fast and efficient and vacuumed around it after the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of Over-the-Range Mcrowave was done very professionally. Very happy with service provided.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed it perfectly and they were quick. I would gladly use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install crew was on time, professional, clean and quick!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly installers. Worked quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every thing was awesome from sales person to the delivery, all my questions was answered and I was completely satisfied with the service i received. I would definitely refer my sales person michelle and best buy as a store to go purchase a over the range microwave; again im very satitsfied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kitchen Aide

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Kitchen Aide microwave! It looks great in my kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    install micro

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed exactly as it needed to be. works and is level

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works great and looks nice. First one display was broken, geek squad replaced quickly and new one working great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome installation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome! They knew what they were doing!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a GREAT job. Was very professional. Worth the extra $ to have it installed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bestbuy installers were great. They did an outstanding job.

    I would recommend this to a friend