Customer Ratings & Reviews

Easy Fast Efficient - Total Tech Installation is the way to go. Ask your Sales Associate - I call them Extended Benefits beyond Installation at an Extended Time Period. You can’t find a better installation program It was in cabinet above range the installation is professional and was fast

The microwave is fine. It is a good size, efficient and easy to use. The Customer Service end getting it installed was another story altogether. The star ratings below reflect on the poor customer support we received, not the unit, which is fine.

Best Buy crews are excellent. Install was perfect, tech was tidy and professional. Left work area clean, removed old unit and even wiped the front and controls!

They came in quick and swift and they were done within an hour, if that.

The installer from Best Get Installations was fast, friendly, and efficient, and a delight to chat with. Everything went smoothly even though he had to work alone. His partner had phoned in sick that day.

Reasonably priced microwave with nice features. LG quality and installation was prompt and efficient. Installation went very smoothly. Would purchase this product and others like it. Cosmetically very handsome. Well made. Features were just what we wanted. Appreciate Best Buy and their sales people for their assistance.

Tom and Juan were EXCELLENT in performing their job. Their professionalism was great. In and out in about 20 minutes. I'd recommend them to anyone needing installation. GREAT JOB!!

I was very happy with the installation and professionalism of the associates.

Team was awesome. First guy ‘Derrick’ came and diagnosed that a two-person team was needed. He was super professional. The team came a few days later and we done in no time. Looks great, works great.

The installation was great. Installers were efficient and very courteous!! They did their job unfortunately the microwave did not work at all. They called to let customer service know that the microwave did not work.

Installers early and professional - they were done so quickly and worked around a stove that had been used - we came up with a creative workaround and they were so nice and careful with my things!

The guys were professional and friendly. They covered my stove to prevent damage to it while they were installing the microwave. They were quick and cleaned up after themselves.

This microwave does what it was meant to do. IT WORKS WELL!! A couple of features that I have made really good use of is the "soften" feature. I use it to lightly soften butter and ice cream. It's an amazing feature. I bought this microwave because it just fit into my exact space. Some others were too small or too big.

At first I was very nervous on your 3rd party contractor as I was not getting a call back. Contacted Pacific Home in Best Buy and they were able to schedule an appointment. Still nervous as the number provided only accepted voice mail with no responses. Since no contact number and no idea of contractor name, I was very nervous about this installation. Day before service, received a call saying they were coming. I wanted to provide information on parking issues and loading dock area. I don't think this info was provided to the service reps. On day of service, I was still very nervous on what level of service I would receive and experience of installers. After about 10 minutes, I felt more comfortable that repair team understood our needs. They kept us in the loop on all decisions needed for the installations. They kept answering my multitude of questions with calm and patience. My questions may have made them spend extra time on installation, but they never complained. You should let Christen (sp) and Jason (sp) know they did great on installation.

The team arrived at the scheduled appointment time ready to remove the old unit and install the new one. They were quick, knew exactly what they were doing and were done very quickly. they were neat , professional and a pleasure to work with.

The installer was professional and did a great job installing my microwave, it took him no time to do it.

Our installation guys were absolutely great! They arrived on time, obviously knew what they were doing. The installation didn’t take long and they cleaned up after themselves, disposing of the wrappings etc and were very pleasant. They were excellent representatives for Best Buy.

The installer was friendly, courteous, knowledgeable, and efficient! He got the job done right the first time, in great time!

They did an excellent job of removing the old microwave and installing the new one. Very quick and efficient. Very nice installers.

The install was flawless. The 2 gentlemen that came & did the install were awesome. They were in & out in no time. Worked together to get it installed in about 30 minutes.