Customer Ratings & Reviews

The above range microwave installation, on March 12, was done very well, professionally, keeping area protected, then cleaned up beautifully. The team called 30 min prior to arriving, arriving on time, and were very courteous/polite.

Excellent install job! The guys were friendly, informative and very efficient! I appreciated their fast and very good work!

Experienced installer. Quick--efficient--knowledgeable. Cleaned up after the install. On time.

I had no idea that Best Buy had installation people to install things not purchased through them. I bought a microwave from work because it was an older model but new so the price was great. However, I needed an installer and the person Best Buy sent out was excellent. I could not be happier. He was very quick and I was impressed he was able to do it alone. I will definitely see if Best Buy has options should I look for some other service in the future.

It's great for basic needs. Fits well with existing appliances and cabinets. I like the over the range style. I like that it's connected to the exhaust valve

This team was super good very efficient very quick no mess

Install was completed perfectly and quickly and with ease

These installers were fast and precise. They were very respectful and cleaned up well.

Had multiple delays in scheduling during the Covid-19 crisis, but it was worth the wait. Guys who came for the install kept me informed of their arrival time & even came a bit earlier than expected due to a cancellation. Upon arrival they were quick & professional & were done in pretty much 20 minutes. Was very pleased to finally have a microwave back in our kitchen. Thank you!

EXCELLENT service and HIGHLY professional work regarding our recent purchase and installation in our home. Installers were early [they called to confirm, again--very professional] and finished their work quickly--they cleaned up [!] after themselves. VERY impressive, would absolutely recommend Best Buy AND the contractor they used for our service! Thank you!

The installer was professional and did a great job installing my microwave, it took him no time to do it.

First class service. Arrived on time. The service tech was clearly competent. Worked perfectly after install. The service tech cleaned up the area after install.

The microwave is fine. It is a good size, efficient and easy to use. The Customer Service end getting it installed was another story altogether. The star ratings below reflect on the poor customer support we received, not the unit, which is fine.

He came in and installed the microwave and did a really good job

this microwave fits perfect in the area over my store. so far it works extremely well. and it matches the stove.

Easy Fast Efficient - Total Tech Installation is the way to go. Ask your Sales Associate - I call them Extended Benefits beyond Installation at an Extended Time Period. You can’t find a better installation program It was in cabinet above range the installation is professional and was fast

Came on time and tech did call to confirm that they were on the way and did the install fast and carefully.

The sales reps were great… the installation techs were excellent …. And the unit is working as it should ….

Tom and Juan were EXCELLENT in performing their job. Their professionalism was great. In and out in about 20 minutes. I'd recommend them to anyone needing installation. GREAT JOB!!

Installation of my over the range microwave was done with care, precision and know-how. The installer knew exactly what he was doing, had all the right tools and made short work of getting the job done.