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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9522 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 9,522 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go for it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was excellent! Quick Professional and Clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems and it works fine. Kept the worksite clean, were timely and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called about 30 minutes ahead and came within the time frame specified. Since they were installing the microwave over my gas range, they used a protective covering. The install was less than 30 minutes, including time to make sure it was in working order. They were courteous and friendly. Won't hesitate to use Best Buy installation again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came over and had old microwave off and new one up in 15 minutes did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, clean install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the installation along with the purchase through Premier Logistics via Best Buy. The driver did not have a diamond tip drill to drill into my quartz backsplash the first time they arrived, but they setup another visit where they got the right equipment and promptly finished the installation. The installation cost is pretty pricey unless you have the Total Tech Support membership from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement of a defective unit. In, out, bam. Done. And well done

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installing microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with integrity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So impressed with the service! They also pointed out some very minor damage to the back of the microwave that would not impact performance nor was it visable once installed and notified Best Buy who offered to replace or a gift card to compensate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new microwave is an absolute joy to use! It is both powerful and efficient. We love the extra rack for heating two levels.,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came installed, left, no muss, no fuss. Very happy with both the installation and the product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Microwave purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was fast and simple. Installers were great and knew their stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Great product and I am super happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Great product and I am super happy. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    microwave install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the man was on time knowledgeable and very quick the install took about ten minutes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy your the Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very professional installation team!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast installation and clean service. Very polite personnel. Even took the packaging with them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer removed the old microwave and installed the new one in a matter of minutes. Even asked for broom and dust pan to clean up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding appliance & Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sales man Great Help selecting items! Installers knowledge,quick & efficient! Definitely recommend B.B. over HD!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love My Kitchen Aid Over the Stove Microwave.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Kitchen Aid microwave!! Next will be a Kitchen Aid dishwasher!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Tony D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Took the old one out new one in so fast clean and showed me how to work it.Really quick .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy shopper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work. Done in little time and works perfect .

    I would recommend this to a friend