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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9497 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 9,497 reviews
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Job Well Done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers worked efficiently and cleanly to remove the old microwave and install the new one in just 50 minutes. Very pleased with the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Quick, clean and competent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with my BestBuy microwave installation! The installers communicated clearly before arriving, were friendly, very quick and clearly experienced. They also cleaned up after themselves and were careful not to damage other appliances/cabinets; I never felt any concern in that regard, and didn't have to clear out anything more than the actual cabinet they were working on.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Fast, Courteous, and EASY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed my new microwave and had it done in 10 minutes including the removal of the old microwave. They took the old one out with care (so I could give it to a friend) and had the new one in FAST. They had to do some jiggling around to get it just right. I'm a fairly capable handy-man, but this duo was awesomely fast. They saved me probably 2 hours! I highly recommend the install service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The above range microwave installation, on March 12, was done very well, professionally, keeping area protected, then cleaned up beautifully. The team called 30 min prior to arriving, arriving on time, and were very courteous/polite.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was professional & efficient. The team took out the old microwave and installed the new one. They took time to go over operating the new item and making sure we were satisfied with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install, friendly technicians. Microwave looks and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire Gallery install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys (2) that installed were very polite and friendly. They were in and out within 45 minutes; unpacked, cleaned up and removed all packing materials. Would highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Great Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation by Frank & his partner was outstanding. They were quick, courteous, clean and comp;etely professional. I wouold have them install any appliance in the future!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Excellent work by the insatll guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install guys were very good, clearly knew what they were doing, were also very pleasant, and had our appliances installed very quickly. We're very satisfied with the work they did. I hope Best Buy appreciate the work these guys do. We certainly did.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service men were very focused and very mindful of there surroundings. Install was quick and clean, did fine job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    What a gret job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer that cam to our home to install our microwave did a fabulous job. He know what to do and the job we done in less then 30 minutes. We will always buy and use BEST BUYS .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One out of four times to get it right.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys listened to me when I told them I had already read the installation instructions to make sure this (forth) time it was done by manufacturer installation instructions. As of now I have had no issues with my product. It seams like these independent crews are not trained or at least read the installation instructions on the different types of makes and models. The crew I had for my microwave installation this time were very professional and also listened. My stove installers were a joke and had no clue of how to even set it up or level the stove. I am still having issues with the burners and oven not burning the correct mixture of gas and air.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional, quick, and careful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers came in knowledgeable, efficient, and took great care of my kitchen. They were polite and worked quickly. A great installation experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Head of Household

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and efficient. Install was done right and they cleaned up afterward!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job. They knew exactly what they needed to do and did it efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good and happy with the microwave. We did not try many features with microwave but seems to me good.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    On time, courteous just great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen did a great job delivering the Micro/Convection Oven The Removed the old one, installed the new and made sure it worked. Picked up all packing material, except for the new oven wouldn't know they were ever here.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Overall performance

    Rated 5 out of 5 stars

    Cathie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation by John. . . he demonstrated some of the features, arrived right on time and installed the oven quickly and professionally. Thank You

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for basic needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for basic needs. Fits well with existing appliances and cabinets. I like the over the range style. I like that it's connected to the exhaust valve

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent install job! The guys were friendly, informative and very efficient! I appreciated their fast and very good work!

    I would recommend this to a friend