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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9522 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 9,522 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great - did the whole kitchen - pleasant and professional

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took great care not to damage our stove. Was done quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by professional installers. Made sure everything was perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks and works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very professionall. Crea was there when they said they would be.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sorry, had enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what was expected, nice looking unit, but it isn't that user friendly, if you want to use the air fry or the sensor reheat, you have to have items they have listed in there program, are you are out of luck, my 25-year-old convection microwave I had that was still working I gave to my daughter, I could put something in there push sensor reheat without having to have some list to tell me what I could reheat, it reheated whatever you put in it, definitely smaller than I thought for its size, couldn't even fit my pizza pan. The Wi-Fi is a joke, downloaded it, drove me nuts sending me texts every time it was done cooking something no matter where I was, apparently couldn't turn it off, but there really wasn't anything useful with that app, supposed to be able to scan products barcodes and the microwave will set itself up to cook the item, problem is, it has to be in there program also, everything I tried was not listed, so you're pretty much have to cook what they have listed. Had a bad install from an installer, have had several appointments to get problem solved, finally gave up and canceled everything, too many appointments made with no calls no shows, may end up taking this unit back, not sure if Best Buy is my best bet, not very good experience, almost I am a total Tech member also, this situation had been going on for like a month and a half, called them several times, they had a case number, kept assuring me that they would make this a priority to get it taken care of for me, I decided I had had a good plenty, so I just called and told them after this last appointment that didn't happen, forget about scheduling me another appointment I was done I had had plenty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Service with Quality Installers! Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was on time and did a great professional job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was installed well with no complications. Everything is working well

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was on time and completed the job quickly and cleaned up after himself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good basic installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic installation the were very respectful of the cabinets and surroundings

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my new house. Overall happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far so good. Microwave is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great and getting use to the oven. fan also has been useful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    FastInstall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install was very fast (50 mins) and Perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    No issues.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick and efficient, job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squad guy was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they installed the microwave in no time at all. the installer was very neat and careful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew were great, no problems. Very satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great microwave and the two installers were very professional and cleaned up afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person removed my broken microwave and installed my new one. No problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy, fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One man installation and removal of old unit. Easily fit into old space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Overdue for new appliances...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Update to our kitchen that was badly needed and long over due.

    I would recommend this to a friend