Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9462 reviews

Rating Filter

Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 9,462 reviews
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Fast and Efficient! White glove service!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are amazing! They had my old microwave taken down and cleaned up the area for the new one and had it installed so quickly. It looks amazing and they did a very professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and reliable delivery and install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally painless and will always choose Best Buy’s in house deliver and install team. Experience with Home Depot was horrible because they use third party companies and refuse to take responsibility for their delays and lack of communication

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great delivery and installation!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation of my microwave oven was smooth and efficient. The service guys had to drill a new hole in my cabinet to pull the plug through and they did such a wonderful job. They even cleaned up all of the wood shavings and left my countertop spotless. I would highly recommend Best Buy for their installation of appliances. They also installed a new washing machine for me recently and did a great job. I will only buy large appliances from Best Buy in order to avoid other delivery and installation catastrophes from other guys.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our microwave installation was flawless and exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Over the range microwave installation

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My over-the-range Microwave was quickly and efficiently put in place by the Best Buy team!! The delivery and set-up from Best Buy is perfect, and I always know the job is done correctly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expertise at its best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was flawless. The installer had to drill lesser holes and perfect measurement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a very good job installing the microwave. Display lights are annoying. Couldn't figure out how to turn on/off. Not in the instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. The team was professional and did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Perfect installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installations went well: fast, secure, old microwave was taken away and all packaging was disposed of. Total process was about 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys where quick with the removal and install with no damage or issues. They took some time after the install to walk us through the set-up of the microwave. Overall good customer service. Note that our Best Buy use contractors but no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived on time and did an excellent job of quickly installing the microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Cabinet Microwave installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job by the installation team! They were quick and professional and made sure the appliance worked properly before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It heats things evenly. Nice clean look. Easy to clean and wipe down. Nice big space inside, for all the larger or taller items. Lights and fans work nice and the alarm isn't the most annoying sound.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love my new microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, For our family and design of the kitchen. It is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and without consequence. Installation staff comported themselves in a friendly and professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Good and fast

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work and fast too. No sooner was the installer at my house then he was done.. Looks great and I couldn't be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Very Skilled Installer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the service I’ve received from Ronnie. He unmounted my old microwave, and mounted a new one very professionally and in a timely manner. I had a tile and granite in my kitchen (because of that no-one from Home Depot or RXO were not able to install anything), but Ronnie got all the tools and skills to do the installation. Thank you very much!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    2024 GE Microwave Install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The existing unit failed. The replacement was able to be installed in very short order. Cost was acceptable. Big WHEW! The installer came as scheduled. Was a good sport when unexpectly debris from recent roofing job came down vent, but easy clean up. He was efficent, professional. Unit works as it should.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Simply the Best!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great - fast, efficient, funny, and cleaned up everything after making sure I understood how my microwave worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Exceptional install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick and efficient. Arrived on time and were complete within 30 minutes. Took the time after install to ensure microwave was operating correctly and then to ensure I knew how to use it. Sounds like it would be expected, but this was one of the first times I experienced it with an outside install. Very professional

    I would recommend this to a friend