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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9522 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 350 Showing 6,981-7,000 of 9,522 reviews
  • Rated 5 out of 5 stars

    Installer, Corey Stone, “da man”

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was GREAT. Difficult installation (due to the wall surface behind the microwave) was handled professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys both wore masks. They were very efficient. I liked how careful they were to protect the stove while installing the microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient & Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally, I thought that I could do this myself. However, in seeing how it was installed, there is no way I could have done it... Worth the cost of installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, they installed, they left. Just a tiny bit of debris/dust left behind. A bit pricey, but worth it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was great very efficient and friendly. You have a great company doing the install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave over range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and installations was fast Did minor damage to kitchen cabinet which they repaired while at house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn’t need a new one

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy came out and the microwave was still good. Turned out to be an electrical issue so I called an electrician. It’s great now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew completed work efficiently and quickly. Cleaned up area!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave installation review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and pleasant. Would definitely recommend installer to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installed it at the same day. The technicians arrived on time, very courteous and following strict COVID protocol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is great. The product matches the refrigerator we also bought from Best Buy. Both items installed on time with cleanliness and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installers were awesome and efficient! I appreciated that they were kind and got the job done quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although 2 attempts to install , looks great . High speed fan didnt function fan install. Wasn't caught from installer, waiting on replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave installation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were timely and efficient. Tried to have them call the contractor instead of me but they couldn’t quite make that change

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a 2 month old microwave that burned out. Installers where nice, quick, and arrived early after calling to make sure it was ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy professional microwave installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional service. Timely manner installation process with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gas range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product by samsung. very beautiful by itself or when it is combined with other samsung items like i did. love it very much and my wife is very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very professional and helpful. He was attentive and informative for our service appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installing my new Kitchenaid Microwave did an exceptional job. They left no mess and made the installation seem so easy, Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert Chestor came in very friendly removed old put in new made sure I knew everything about new one before he left also left card if I had any question .

    I would recommend this to a friend