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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9522 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 359 Showing 7,161-7,180 of 9,522 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional from beginning to end. Kept the area clean and neat and cleaned up afterwards. Answered all questions. Perfect installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, clean and polite crew. They were in and out within about 30 minutes. Very satisfying experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jakes the Man

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    30 minutes at the max and Done. Jake knows his stuff, what a great job, we could not be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was seamless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person who came for the installation was very nice. They helped us move the old one. Helped us clean also and then he proceeded with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with total tech care plan. Service was reliable and as scheduled!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time, very efficient, courteous and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice stainless steel microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice stainless steel microwave that doesn’t show fingerprints. Easy to use, heats food quickly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Installation was great, timing, not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were over an hour late after my scheduled time. Otherwise, the installation of this product was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were gre a gt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two employees were sent to install my over the range microwave. They were professional and courteous. Installed the microwave and cleaned up as they worked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had 2 dents; BB is swapping out the item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a sloppy job of installing; left screws, wood shavings in vent cabinet. BB is swapping out the unit; hoping for better installation guy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installers cannot drill through tile backsplash

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the Best Buy install contractor was not able to install our over-range microwave. We have a tile backsplash that extended up to the point where the microwave anchored into the wall. The contractor told us they were not able to drill through tile. We ended up installing it ourselves, which was surprisingly easy after we were able to drill through the tile. If you have a backsplash, make sure you have the clearance for the anchor holes before booking this install. I'm sure that if the installers didn't have to deal with the tile, they would have been amazing. The contractor was very nice and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient but messy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew worked really well and efficiently but left a huge mess behind after drilling. Would still use again though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, Friendly and professional service. Also, I think the price is well within reason for the service the provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation experience. Professional and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt & Professional Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely notifications & easy scheduling for delivery & installation during the busy holiday season. Tech was very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with microwave installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our microwave installers were on-time, very pleasant and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave with all the bells and whistles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed but have been away from home so have not used as yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noisy, but works fine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like any other microwave. Noisy compared to our old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Micro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very courteous and professional during the whole installation process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick was great and stayed in touch with updates to schedule!

    I would recommend this to a friend