Customer Ratings & Reviews
- SKU:
- 3533689
Customer reviews
Rating 4.5 out of 5 stars with 9523 reviews
(9,523 customer reviews)Rating by feature
- Service4.5
Rating 4.5 out of 5 stars
- Professionalism4.6
Rating 4.6 out of 5 stars
- Expertise4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.select panel is bad - twice went out. eeds replacememt
No, I would not recommend this to a friendRated 1 out of 5 stars
Air blowing leaking all over above microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was completed in a hurry and done incorrectly. Front view is ok but air leaks everywhere on top and very little goes up where it should go. Highly disappointed!!!
I would recommend this to a friendRated 1 out of 5 stars
Terrible installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed the low-profile microwave. However, they totally skipped/missed the venting configuration and now all the air is recirculating in my kitchen.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They never installed my appliances after 4 reschedules by Best Buy. I still am not certain when I will get my appliances I ordered over a month ago installed.
No, I would not recommend this to a friendRated 1 out of 5 stars
MICROWAVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DISAPPOINTED - SHOWED SALESMAN WHAT I HAD WAS NOT TOLD THAT I WOULD NEED ANOTHER OUTLET FOR THIS.
No, I would not recommend this to a friendRated 1 out of 5 stars
tom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.installers used the existing wall bracket(GE product) to mount the new Samsung Microwave oven. Also used the existing screws. The installers than took the Samsung wall bracket and screws with them and trashed it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Totally bad experience period
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they delivered my 3rd faulty microwave the installation team damaged beyond repair the cabinet it mounted to. Brand new 2 week old kitchen cabinet
No, I would not recommend this to a friendRated 1 out of 5 stars
DISAPPOINTED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DISAPPOINTED !! Bought 6/28 INSTALLATION NOT YET HAPPENED !! SCHEDULED 6 WEEKS AFTER (AUG. 10TH) I HOPE THERE ARE NO FURTHER DELAYS. Any cancellations ? Please advise Ron Woprice
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst installation ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When your installation tech drills a hole in the very center of your overhead cabinet, ignoring use of the back corner hole from the microwave he is removing...well, that’s just annoying! So much wasted cabinet space from a poor installation.
No, I would not recommend this to a friendRated 1 out of 5 stars
PQ
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst installer of my life. Very threatening attitude. Threat to walk out with out installing. At one point felt threatened for my life. So aggressive.
No, I would not recommend this to a friendRated 1 out of 5 stars
lazy job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they were no abale to remove the secres I have to do it mayself with their tools they were lazy
No, I would not recommend this to a friendRated 1 out of 5 stars
Oven install incompetance.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install took 3 seperate visits from best buy to fix errors made during the first install. The oven sat in my living room for a week during this time.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very disappointed.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two visits to my home so far to install the microwave and it still isn't installed. Didn't have the right parts or expertise. I'm not sure what to do now. I guess I'll hire someone else to install it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very Poor
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have to have some of the worst installers ever! They installed my microwave titlted, and when I finally got an LG tech to look at it, he agreed the installers had no clue what they were doing
No, I would not recommend this to a friendRated 1 out of 5 stars
Disgruntled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible servce. The installer did not show up. It took an enormous amount of time on the phone to atempt to resolve. I eventually decided to return the item.
No, I would not recommend this to a friendRated 1 out of 5 stars
Microwave install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a joke.. everything was measured and order is 3 wks past due for install.. more issues then conversations..
No, I would not recommend this to a friendRated 1 out of 5 stars
Purchasing ok, but not for installing service reco
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing ok, but not for installing service recommend. They did not show up twice for installation without good reason which waste my two days. They gave other two weeks later appointment.
No, I would not recommend this to a friendRated 2 out of 5 stars
Installers not very friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were not friendly or knowledgeable.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nightmare installation. Don't even know where to start. Very unprofessional people who left a bunch a mess behind and broke my other appliances while installing the microwave.
No, I would not recommend this to a friendRated 1 out of 5 stars
Physically Damaged Microwave Installed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They knowingly installed a physically damaged unit. It was mishandled or dropped.
No, I would not recommend this to a friend