Customer Ratings & Reviews
- SKU:
- 3533689
Customer reviews
Rating 4.5 out of 5 stars with 9523 reviews
(9,523 customer reviews)Rating by feature
- Service4.5
Rating 4.5 out of 5 stars
- Professionalism4.6
Rating 4.6 out of 5 stars
- Expertise4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Bad review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install crew found a small problem area on the new unit. Told us not to worry that they would turn it in and get it resolved. NEVER heard from them again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Illequipped installers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Guys were lost installing. Came unprepared with proper tools. Husband had to provide his tools to complete the install after 3 visiits.
No, I would not recommend this to a friendRated 1 out of 5 stars
New ‘broken’ microwave installed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave was broken and a new one took a week to be delivered and installed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t trust ANY scheduled appointment.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was never completed and the installer cancelled multiple times. I’ve been waiting 9 months to get my microwave installed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Problem Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer ended up scratching brand new floor while installing appliances. Claims process is cumbersome and inefficient.
No, I would not recommend this to a friendRated 1 out of 5 stars
Iliana
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have not installed it yet we have been waiting for your service and never come on the different appointment days you are a disgrace
No, I would not recommend this to a friendRated 1 out of 5 stars
Will
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was frustrating to get the correct microwave delivered, even though it was ordered wrong by your emoyee.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cancelled the day before
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had this service. It was cancelled after being confirmed only a few days before. Cancelled in less than 24 hours too.
No, I would not recommend this to a friendRated 1 out of 5 stars
Only use Geek Squad for this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy (and other companies) uses a 3rd party called XPO to schedule installations. They are horrible! We had 4 failed appointments because their computer system and bad employees are terrible. I will never order anything that involves this company again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never again!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess if they don't have the tools, they'll make do with whatever they have. They didn't know what they were doing. The mount isn't flush with the cabinets, nor was it centered correctly.
No, I would not recommend this to a friendRated 1 out of 5 stars
mIcro wave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered in March, scheduled installation 3 times the latest was today 9/16/21. Installation to be completed between 12:00 and 8:00. No one showed up no call. VERY DISPLEASED
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just had microwave #4 installed. 1-3 were lemons. Hoping for the best, but not holding my breath.
No, I would not recommend this to a friendRated 1 out of 5 stars
The 3rd party delivery service is terrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 3rd party delivery service is terrible. I purchase this item on may 4th 2022 was promised that same week, But ultimately got the middle of july.
I would recommend this to a friendRated 1 out of 5 stars
GE over the stove range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers did not ventilate my range. The vent is blowing into my kitchen
No, I would not recommend this to a friendRated 1 out of 5 stars
Treated poorly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst experiences. I was supposed to know what was told to me regarding remount. I don't that is why I went there. Was stung along for a very long time just to tell me, can't help you
No, I would not recommend this to a friendRated 1 out of 5 stars
Kevin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not Call them installers they could only handle part of the job I was very disappointed in their workmanship and their knowledge I will not ever use them again
No, I would not recommend this to a friendRated 1 out of 5 stars
Microwave Installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was NOT completed. I was supposed to receive an email to "reschedule" installation....but it never came! I want a refund for my purchase.
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars! Horrible job, damaged my cabinet, didn’t tell me, found out after they left. I left a review and asked for someone to contact me and have heard nothing. Extremely disappointed
No, I would not recommend this to a friendRated 1 out of 5 stars
jasonflannery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never installed and I still paid for install. Delivery guys opted not to do. I had to have a different company install. Will not order appliances from here again
I would recommend this to a friendRated 1 out of 5 stars
no credit for non-install, no call from manager
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Await credit for 3rd party installation which was Not completed, as confirmed by Geek Squad on March 30, 2021. Did not receive a call today from Appliance Manager as were promised.
No, I would not recommend this to a friend