Customer Ratings & Reviews
- SKU:
- 3533689
Customer reviews
Rating 4.5 out of 5 stars with 9523 reviews
(9,523 customer reviews)Rating by feature
- Service4.5
Rating 4.5 out of 5 stars
- Professionalism4.6
Rating 4.6 out of 5 stars
- Expertise4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Installation wasn't done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing was wrong with the microwave itself but communication between the installers and sales people in Pacific Kitches was horrific. It took a total of 3 different microwaves and 4 installation trips to get it right . Complete incompetence
No, I would not recommend this to a friendRated 1 out of 5 stars
Additional $ spent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since there was a hood so I paid installation as well as haul away but the installer charged extra $150 for an additional regular outlet and only accepting cash or check.
No, I would not recommend this to a friendRated 1 out of 5 stars
terrible installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very messy, didnt clean up debris all over counter from installation!And they didnt properly hook up my exhaust fan, so how it blows are into my cabinet instead of thru the duct work.....come on it's not rocket science!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I DID NOT PURCHASE ANYTHING on 10-22-2021!!!! On 10-21-2021, XPO was here to RETURN a damaged upon installation ( 10-6-2021) OTR Microwave for total refund!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were polite and professional, but the vent fan never worked from day one. Now the unit has completely stopped working at all. Very disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality product. Door his flimsy. Was hoping the new GE brand would be improved but apparently not. Time will tell!
No, I would not recommend this to a friendRated 1 out of 5 stars
Micro install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken, installer was late. Second microwave install was canceled after end of appointment time. 3 appointments is not convenient.
No, I would not recommend this to a friendRated 1 out of 5 stars
needarefund
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers said that the tile needed to be cut, so they did not complete the job. I had to hire someone else to install it. Can I possibly get a refund for the installation cost?
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont buy anything from best buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldnt get best buy to finish install.they didnt have anyone that knew how to fix ventilation
No, I would not recommend this to a friendRated 1 out of 5 stars
bad experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good costumer service, nor installation was made the first time, all kind of excuses.
I would recommend this to a friendRated 1 out of 5 stars
no install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave was damaged when the delivery guys removed it from the box, The box however was in perfect condition. Interesting that someone would knowingly put a very badly dented product into a new box! hmmmmmm.
No, I would not recommend this to a friendRated 1 out of 5 stars
Microwave
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The over stove microwave was not installed. I returned them would not work, The installation charge should be credit back to my account for the cooktop and the microwave.
I would recommend this to a friendRated 1 out of 5 stars
Urgently trying to get installed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for item to be installed, desperately trying to get installation team / geek squad to my home as Best Buy salesperson promised.
No, I would not recommend this to a friendRated 1 out of 5 stars
nothappy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY ANYTHING FROM BEST BUY. I've been waiting 6 months for installation. It still sits in the box in my dining room. I'm alittle upset!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not installed, unable to get refund
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Contracting team unable to install. Completed paperwork that they did. Three calls to Best Buy corporate for a refund over the course of two weeks, and still unresolved. Look elsewhere.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible unprepared installers.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Company hired by best buy terrible they don't know how to install through granite wall to install microwave that company should be banned from doing work for best buy.
I would recommend this to a friendRated 1 out of 5 stars
L.G microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 minutes use, the micro died, had to wit over 10days wait for instalation, paying $143
I would recommend this to a friendRated 1 out of 5 stars
Poor Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Side panels are loose and screws to attach the top of the microwave are in crooked and were not tightened fully.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible installation experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You don’t want me to give detail on this horrible installation experience.
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy Not Good With Installs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought all my appliances from best buy, from range, to dishwasher, to fridge, to microwave, to washer and dryer. I had a problem with every install.
No, I would not recommend this to a friend