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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9523 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 459 Showing 9,161-9,180 of 9,523 reviews
  • Rated 1 out of 5 stars

    Intallation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nobody show up install, still response from BEST (Worst) BUY.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t install the microwave blower to mush the air out side. Was rushing and didn’t want to do it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They contracted third party company and have them installed my appliances then they didn't use my new bracket for my new microwave. Now I can't use my old one since I don't have a bracket for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The dump

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy did not install my microwave, because they did not want to run my electric up threw my cabinets even though it was already there

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers had no idea how to properly measure screw layout.. created multiple penetrations in the cabinet above.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing a part on top of the microwave, there is a faceplate missing from the microwave where the front air comes out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    $149 no go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my appliances were already removed from my condo by my contractor. No installations were done on any of my new appliances. This has nothing to do with the countertops

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appalling service. The unit has not been installed weeks after purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you pay for Geek Squad to install your microwave, I would advise caution. Not at all satisfied. Best buy ended up sending a third party installation company to complete installation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible in every way. The idiot you sent to my house wouldn’t even install it. He said it was too much work and left it on my patio.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a problem from the day it was installed. Been trying to get it replaced almost from the day it was installed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Service is disappointing, to say the least!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the microwave installed! Have had issues for sometime

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not quite ready....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were unable to install do to needing a new outlet. We had an electrician come and install it. They did refund our money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Show

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is not completed. The technician was late on multiple occasions and did not call to let me know that he was going to be late.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer called before coming and wanted to reschedule to the next day. When they arrived, the excuses of why they couldn’t install began. Don’t waste your time/money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was too much poor… They waist the time and 2 times rescheduled it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lazy techs!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like they didn’t want to do it. Poor service!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were unable to install this product and the tec said he would contact me the following day to set up a different installer to come to install it but I still haven't received any call

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Anthony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The horrible employee dropped off the box and left it on the floor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave installation incompetence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did not know what they were doing and could not properly install my microwave. They gave up and left.

    No, I would not recommend this to a friend