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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9523 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 463 Showing 9,241-9,260 of 9,523 reviews
  • Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No rating defective no body showed up to fix problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not level it had to remove it and level it????

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was rude and came at 11 when window was 12 to 4

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After wstg 2 days when instalr's didn't show, done

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    best buy service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy to charge 50 to come out although i advised it was deemed unrepairable by an electrician

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    they were unable to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were unable to install microwave as they would not drill 2 holes through porcelain tile that was on wall to mount micro wave.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My brand new microwave came damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My microwave was damaged during installation and I had to keep it because I didn’t have the option to wait for a new one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No show 3 times on install appointments. Your subcontractor doing installs is running your business

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never showed up nor called for their delivery and installation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NotApplicable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No installation was done because the appliance purchased was a bench type microwave oven.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave install was done incorrect and ended up removing tile that didn't need to be. very bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Improvisation required

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need installation crews which can improvise. Basically a cookie cutter service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vent installed incorrectly, had to have GE tech out to fix

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left a huge mess everywhere. Took our microwave with him without asking. Used our tools.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    over the range microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was late , did not leave paperwork for it and did not finish the job has to come back because they did not put all screws in

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was not completed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not do the work since we have a tile backsplash installed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Gary B.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was not performed by Best Buy. I installed it myself.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Careless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately they didn't solve my problem, no one that cares

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ruined my Kitchen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install guys are unprofessional and have no clue what they are doing ‘

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    INCOMPLETE SERVICE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT HAS NEVER BEEN COMPLETED!!!!!!!!!! WHERE DO YOU GET THAT INFORMATION FROM????,??

    No, I would not recommend this to a friend