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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9523 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 466 Showing 9,301-9,320 of 9,523 reviews
  • Rated 1 out of 5 stars

    Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very rude and disrespectful to my wife.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sloppy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged tile backsplash and installed damaged microwave.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to do it ourselves, as installation not available

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crapped out in less than a year! ..................

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Power & energy pattern are poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power level does not work! Don't you,.survey system, understand? Dumb Programers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installers were not prepared

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers showed up and refused to install items.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still 2 holes uncovered under my microwave and I

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missed son parts of the microwave I still needed those parts

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad misses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t install filter and door doesn’t line up on microwave install. Basic items.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pathetic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They still could not install it due to poor planning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lazy Workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers that came didn't want to do anything out side there job description.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not fully functional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vent didn't work. Had to call repair guy to come & fix. Which took him 30 seconds.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience waited for days before just installing myself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you're asking me to rate something I didn't buy ???

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    have not received my microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought microwave on black Friday, It has yet to be delivered and installed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subcontractor arrived four hours late and was unprofessional.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure what null is so therefore I cannot truly give an opinion on this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    POOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unacceptable service. See my review on uninstalling the microwave.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Dave – Thank you for letting us know that we didn’t provide you with exceptional service on you recent microwave install. Please give us a call at 1-800-GEEKSQAUD (1-800-433-5778) to discuss this further, and to see if we can help resolve any outstanding issues you may have with your service.

  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe next time but this Oder was terrible. They cancelled all the time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trouble experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer missed 2 prior appointment no call no show!!!

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Missy - We never want to miss an appointment, let alone two. I apologize that we haven’t been able to get your install completed. Please give us a call at (800) GEEKSQUAD or (800) 433-5778 so we can try and schedule a time to come out and get that microwave installed and working.

  • Rated 1 out of 5 stars

    Install was a disaster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were so unprofessional. It was a disaster.

    No, I would not recommend this to a friend