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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 9497 reviews

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  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and the speed of installation of the Over-the-Range Microwave Install. Many appreciate its size, quiet operation, and array of useful features. The sleek design has also garnered positive attention.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 9,497 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month, we are very happy with the performance of this microwave. The light from the display is bright enough that we no longer need a "night light" in the kitchen. Works as promised. Unlike the (almost) identical model it replaced, I no longer could life it onto the wall bracket. The install team was punctual and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Delivery and Installation Team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was exceptional! They arrived early in the delivery/installation window, and called ahead. I had several pre-arrival notifications so I knew I was scheduled appropriately. The team were careful and polite, the installation took less than 10 minutes, and the team walked me through the use of the appliance. Easiest delivery/installation I've ever experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were great; Best Buy charge not so much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great - company contracted communicated well - was on time and quick. I was surprised at how much Best Buy charged for the delivery and install - thought it would be included with the purchase since we have a tech membership and the installation and delivery for our washer and dishwasher was included with purchase. Cost to deliver and install this microwave was almost as much as the microwave itself.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very quick and professional. They were very careful not to make a mess.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and professional installation. The installer was quick, efficient and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Size

    Rated 4 out of 5 stars

    Unit replacement

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit met the requirements for size and features to replace my microwave that died. I am happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 3 out of 5 stars

    Added delivery charge a surprise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was excellent. My issue was i understood delivery was included in the cost of installation, but the delivery charge was added. Had i known, i would have picked it up when i was at the store

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave after one day.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too soon to know if this was a good purchase. Works well so far. Only 1 day in. Installers were great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Installers Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kai and Narayan installed our microwave. They did an excellent job, followed safety protocols, and were knowledgeable on the installation of the product. They brought the proper tools and had the microwave installed in no time. I also liked that they cleaned up and vacuumed after they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    It was Breeze...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very good at his job. He made it look so easy. They were in and out, but at the same time done a very good job.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Quiet Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, love the remote, easy to operate, space saver, strong air output.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Professional and Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that installed my microwave were efficient and courteous, There we're three guys one was the lead and was basically training the others how to install different microwaves. I was originally given a window for arrival of noon to 8pm. Later it was updated to noon to 3pm. They arrived just after noon and were perfectly completed in less than a half hour. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed, Overall performance

    Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were great and knew exactly what they were doing. It took them no time to install and haul away.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went without a hitch. Professionally installed in less than 20 minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Job by the delivery/installation team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok this is the second time I have been asked to review and the second time I am reviewing. The two men were professional, personable and efficient. They tested the product to make sure everything was working and knew what they were doing, took a fraction of the time I anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Fast professional installation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was ordering the microwave I thought about installing it myself. Then I thought about how was I going to hold it up while inserting the bolts so I ordered the installation. Glad I did. I briefly watched them do the installation. It was a 2 person job. They were quick and professional. They had all the necessary tools and demonstrated they had experience in installations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can only cook with a microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best install ever. Arrived earlier and professional installed the over the range microwave cleaned up showed me how to use the microwave very professional gentleman.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation done right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and clean. They were very good and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Going Above on the Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job. The screws that came with the microwave were the wrong size but instead of saying he couldn’t install it he took the extra time to find the right screws to complete the job. I really appreciated the extra effort

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Our last installer was great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer from Best Buy was great! The first installers came and left in 5 mins saying the electric wasn't working but the electrician said they didn't even bother to flip the switch in the fuse box. The second installer came alone and he was great! He single-handedly installed the microwave and even though we dislike the microwave, his rating is excellent!

    No, I would not recommend this to a friend